At a Glance
- Tasks: Support customers and work in the kitchen at a fun, fast-paced centre.
- Company: Join a vibrant team at Hollywood Bowl Group, where diversity is celebrated.
- Benefits: Earn extra pay, enjoy discounts, and access training for career growth.
- Other info: Flexible shifts with opportunities for advancement and ongoing support.
- Why this job: Be part of an exciting environment and make lasting memories for customers.
- Qualifications: Great customer service skills and a positive, energetic attitude.
The predicted salary is between 10 - 12 £ per hour.
Within our fast-paced, dynamic world, Team Members are trained across all key areas of the centre, so you will be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.
Shift Patterns and Working Hours
Our centres are typically open seven days a week, from 9am to midnight. The busiest times are evenings, weekends, and public school holidays, so we require availability during those periods. Typical shift patterns: Weekday AM: 09:00–17:00, Weekday PM: 17:00–00:00; Weekend AM: 09:00–18:00, Weekend PM: 16:00–01:00. Opening times and shift patterns vary by centre and will be confirmed at interview. Team Members under 18 may work only up to midnight.
Responsibilities
Your role will involve supporting customers throughout their visit, including time in the Kitchen and other key areas of the centre.
Qualifications
- Great customer service skills and ability to communicate at all levels.
- High energy and ability to work in a fast-paced environment.
- Friendly, supportive, helpful team player.
- Flexibility with working hours and shift patterns.
- Basic literacy and numeracy skills.
Benefits
- Opportunity to earn an extra 50p per hour, paid monthly.
- Access to apprenticeship and in-house management training programmes.
- Optional pension plan.
- Additional holiday days based on length of service, up to five days.
- Ongoing training and development with the opportunity to fast-track your career.
- Free game vouchers each month.
- 30% discount on food and drink for you and up to five friends.
- 50% discount on food when you are working.
- Access to the Team Member Support Programme (counselling, life coaching, CBT, mental health first aid).
- Financial long service awards.
- £15 donation to a charity partner upon completion of induction.
- Enhanced maternity, paternity, adoption, and shared parental leave benefits.
- Opportunity to join a healthcare cash plan.
Career Development
You will receive thorough induction and ongoing training and development to set you up for success, including opportunities to progress through apprenticeship and management programmes.
Equal Opportunity
At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Team Member in Lincoln employer: Hollywood Bowl Group
At Hollywood Bowl Group, we pride ourselves on being an excellent employer, offering a vibrant work culture where Team Members are empowered to thrive in a dynamic environment. With comprehensive training, flexible shift patterns, and a commitment to employee growth through apprenticeship and management programmes, we ensure that every team member feels valued and supported. Additionally, our unique benefits, including discounts, free game vouchers, and a focus on mental health support, make working with us not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Lincoln
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hollywood Bowl Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hollywood Bowl Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hollywood Bowl Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hollywood Bowl Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Hollywood Bowl Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hollywood Bowl Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
