At a Glance
- Tasks: Lead a vibrant mini golf centre, driving performance and creating a fun environment.
- Company: Join Putt & Play, part of the innovative Hollywood Bowl Group.
- Benefits: Enjoy a performance bonus, discounts, free games, and extensive training opportunities.
- Other info: Be part of a growing brand with exciting expansion plans and a commitment to diversity.
- Why this job: Shape the future of entertainment while developing your career in a dynamic setting.
- Qualifications: Experience in management within leisure or hospitality, with a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide extensive opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Additional days holiday with length of service
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
With support of your management team, you will be responsible for running one of our busy mini golf centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; food, drink, amusements and mini golf courses, with real opportunity to share in the success.
You will be fully accountable for:
- Delivering all areas of your budget and KPIs and driving the profit performance of your centre
- Impacting the business' footprint in the local market, supporting the growth of the Puttstars brand
- Managing the performance, service and standards of your centre
- Being an inspiring leader, developing and empowering your team to deliver outstanding customer service
- Collaborating with our People team to talent map our future stars and build strong management succession plans for the centre, encouraging rewarding careers for our Team Members
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- Evidence of managing and impacting multiple revenue streams
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- willingness to work nights and weekends
The Who...
Putt & Play forms part of the Hollywood Bowl Group, shaking up the family entertainment space, we offer mini golf with a unique and modern twist. At Puttstars, you'll find high-tech screens and digitalized scorecards, with three interactive and fun filled 9-hole courses, for the ultimate mini golf experience. The centre also offers an impressive amusements area, a fully-licenced bar, and diner serving up stone-baked pizzas, hotdogs and tasty shakes, for the complete entertainment experience. Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
General Manager Works in Leeds employer: Hollywood Bowl Group
Putt & Play is an exceptional employer that prioritises the growth and well-being of its team members, offering extensive training and development opportunities alongside a competitive performance bonus and generous benefits. Located in Leeds, our vibrant work culture fosters creativity and collaboration, allowing you to make a significant impact while enjoying perks like discounts on food and access to mental health support. Join us to be part of a dynamic team that values diversity and is committed to delivering outstanding customer experiences in a fun and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Works in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Putt & Play. You never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by researching Putt & Play inside out. Know their values, recent news, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've motivated teams or improved performance in previous roles. Putt & Play is looking for someone who can inspire, so let your passion shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Manager Works in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience, budget management, and any relevant achievements in the leisure or hospitality sectors.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for Putt & Play. Share your passion for creating vibrant environments and how you plan to inspire your team to deliver outstanding customer service.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and manage multiple revenue streams. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Putt & Play!
How to prepare for a job interview at Hollywood Bowl Group
✨Know Your Numbers
As a General Manager, you'll be accountable for budgets and KPIs. Brush up on your financial knowledge and be ready to discuss how you've managed budgets of at least £1m in the past. Bring specific examples of how you optimised sales and performance across multiple revenue streams.
✨Showcase Your Leadership Style
Putt & Play is looking for an inspiring leader. Prepare to share stories about how you've developed and empowered your team in previous roles. Highlight your coaching techniques and how you've fostered a positive work environment that delivers outstanding customer service.
✨Emphasise Your Adaptability
The leisure and hospitality industry can be fast-paced and unpredictable. Be ready to discuss times when you've demonstrated resilience and flexibility in challenging situations. This will show that you can thrive in a dynamic environment like Putt & Play.
✨Align with Company Values
Familiarise yourself with Putt & Play's mission and values. During the interview, express your passion for creating fun and vibrant environments. Discuss how your personal values align with their commitment to diversity, inclusion, and community engagement.
