At a Glance
- Tasks: Lead a vibrant mini golf centre, driving performance and creating a fun environment.
- Company: Join Putt & Play, part of the innovative Hollywood Bowl Group.
- Benefits: Enjoy a performance bonus, discounts, free games, and extensive training opportunities.
- Other info: Be part of a growing brand with exciting expansion plans and a commitment to diversity.
- Why this job: Shape the future of entertainment while developing your career in a dynamic setting.
- Qualifications: Experience in management within leisure or hospitality, with a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide extensive opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Additional days holiday with length of service
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
With support of your management team, you will be responsible for running one of our busy mini golf centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; food, drink, amusements and mini golf courses, with real opportunity to share in the success.
You will be fully accountable for:
- Delivering all areas of your budget and KPIs and driving the profit performance of your centre
- Impacting the business' footprint in the local market, supporting the growth of the Puttstars brand
- Managing the performance, service and standards of your centre
- Being an inspiring leader, developing and empowering your team to deliver outstanding customer service
- Collaborating with our People team to talent map our future stars and build strong management succession plans for the centre, encouraging rewarding careers for our Team Members
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- Evidence of managing and impacting multiple revenue streams
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- willingness to work nights and weekends
The Who...
Putt & Play forms part of the Hollywood Bowl Group, shaking up the family entertainment space, we offer mini golf with a unique and modern twist. At Puttstars, you'll find high-tech screens and digitalized scorecards, with three interactive and fun filled 9-hole courses, for the ultimate mini golf experience. The centre also offers an impressive amusements area, a fully-licenced bar, and diner serving up stone-baked pizzas, hotdogs and tasty shakes, for the complete entertainment experience. Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
General Manager (Training) in Leeds employer: Hollywood Bowl Group
Putt & Play, part of the Hollywood Bowl Group, is an exceptional employer that prioritises employee development and well-being. With a vibrant work culture that encourages autonomy and creativity, you will enjoy extensive benefits including performance bonuses, ongoing training, and a supportive environment that values diversity and inclusion. Located in Leeds, this role offers the unique opportunity to lead a dynamic team in a fast-paced entertainment setting, making a meaningful impact on both your career and the local community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Training) in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Putt & Play. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Putt & Play is all about fun and teamwork, so think of examples from your past that showcase your leadership skills and how you’ve created a positive environment for your team.
✨Tip Number 3
Show off your passion for the industry! When you get the chance to chat with hiring managers, let them know why you love working in leisure and hospitality. Share your ideas on how to enhance customer experiences at Putt & Play – they’ll appreciate your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Putt & Play family. So, get your application in and let’s make some magic happen!
We think you need these skills to ace General Manager (Training) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience, budget management, and any relevant achievements in the leisure or hospitality sectors.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Share specific examples of how you've motivated teams and driven performance in previous positions.
Showcase Your People Skills:As a General Manager, your ability to lead and inspire is key. In your application, mention instances where you've successfully coached or developed team members, demonstrating your empathetic approach and commitment to their growth.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to receive your application and get to know you better!
How to prepare for a job interview at Hollywood Bowl Group
✨Know Your Numbers
As a General Manager, you'll be accountable for budgets and KPIs. Brush up on your financial knowledge and be ready to discuss how you've managed budgets of at least £1m in the past. Bring specific examples of how you optimised sales and performance across multiple revenue streams.
✨Showcase Your Leadership Style
Putt & Play is looking for an inspiring leader. Prepare to share stories about how you've developed and empowered your team. Think about times when your coaching made a real difference in service standards or team morale, and be ready to discuss your empathetic approach.
✨Understand the Brand
Familiarise yourself with Putt & Play and the Hollywood Bowl Group. Know their values, mission, and what sets them apart in the family entertainment space. This will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Be Ready for Scenario Questions
Expect questions that assess your resilience and adaptability in a fast-paced environment. Prepare for scenario-based questions where you might need to demonstrate how you'd handle challenges like managing busy periods or resolving customer complaints effectively.
