At a Glance
- Tasks: Lead a vibrant mini golf centre, driving performance and creating a fun environment.
- Company: Join Putt & Play, part of the innovative Hollywood Bowl Group.
- Benefits: Enjoy a performance bonus, discounts, free games, and extensive training opportunities.
- Other info: Be part of a growing company with exciting expansion plans and a commitment to diversity.
- Why this job: Shape your career in a dynamic role with real impact on business success.
- Qualifications: Experience in management within leisure or hospitality, with a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide extensive opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Additional days holiday with length of service
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
With support of your management team, you will be responsible for running one of our busy mini golf centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; food, drink, amusements and mini golf courses, with real opportunity to share in the success.
You will be fully accountable for:
- Delivering all areas of your budget and KPIs and driving the profit performance of your centre
- Impacting the business' footprint in the local market, supporting the growth of the Puttstars brand
- Managing the performance, service and standards of your centre
- Being an inspiring leader, developing and empowering your team to deliver outstanding customer service
- Collaborating with our People team to talent map our future stars and build strong management succession plans for the centre, encouraging rewarding careers for our Team Members
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- Evidence of managing and impacting multiple revenue streams
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- willingness to work nights and weekends
The Who...
Putt & Play forms part of the Hollywood Bowl Group, shaking up the family entertainment space, we offer mini golf with a unique and modern twist. At Puttstars, you'll find high-tech screens and digitalized scorecards, with three interactive and fun filled 9-hole courses, for the ultimate mini golf experience. The centre also offers an impressive amusements area, a fully-licenced bar, and diner serving up stone-baked pizzas, hotdogs and tasty shakes, for the complete entertainment experience. Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
General Manager - In Training in Leeds employer: Hollywood Bowl Group
Putt & Play, part of the Hollywood Bowl Group, is an exceptional employer that prioritises your growth and well-being. With a vibrant work culture that encourages autonomy and creativity, you will benefit from extensive training opportunities, performance bonuses, and a supportive environment that values diversity and inclusion. Located in Leeds, you'll enjoy a dynamic role with the chance to make a significant impact while being part of an exciting brand poised for growth.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - In Training in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Putt & Play. You never know who might help you land that interview!
✨Tip Number 2
Prepare for the interview by researching Putt & Play inside out. Know their values, recent news, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've motivated teams or improved performance in previous roles. Putt & Play is looking for someone who can inspire others, so let your passion shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace General Manager - In Training in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for people and leadership aligns with our mission at Putt & Play.
Tailor Your Experience:Make sure to highlight your relevant experience in the leisure, hospitality, or retail industry. We’re looking for evidence of managing budgets and optimising sales, so don’t hold back on those achievements!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique approach to leadership and how you inspire your team to deliver outstanding service – we want to know what makes you tick!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team.
How to prepare for a job interview at Hollywood Bowl Group
✨Know Your Numbers
As a General Manager, you'll be accountable for budgets and KPIs. Brush up on your financial knowledge and be ready to discuss how you've managed budgets in the past, especially if they were over £1m. Show them you can drive profit performance!
✨Showcase Your Leadership Style
Putt & Play is looking for an inspiring leader. Prepare examples of how you've developed and empowered your team in previous roles. Think about specific instances where your coaching made a difference in service standards or team morale.
✨Understand the Business Model
Familiarise yourself with Putt & Play's unique offerings, like their mini golf courses and food services. Be ready to discuss how you would optimise sales across multiple revenue streams and enhance the customer experience in this dynamic environment.
✨Emphasise Your Adaptability
The role requires resilience and flexibility. Prepare to share experiences where you've successfully navigated fast-paced situations or adapted to changes in the business. Highlight your ability to maintain high operational standards under pressure.
