At a Glance
- Tasks: Prepare and cook delicious food while delivering excellent customer service.
- Company: Join a fun and inclusive team at Hollywood Bowl Group.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a vibrant kitchen team and make customers smile.
- Qualifications: Passion for food and great communication skills required.
The predicted salary is between 10 - 12 £ per hour.
About the role
As our Kitchen Team Member, you will be responsible for preparing, cooking and delivering a range of delicious food options for all guests. You will maintain high cleaning and hygiene standards and work in the kitchen. Your professional, engaging customer service, high energy and enthusiasm will help customers enjoy an excellent value‑for‑money experience. You will receive a thorough induction and ongoing training to support your success, including apprenticeship programmes, in‑house management training and career development opportunities.
Opening hours and shift patterns
Our centres are typically open seven days a week, from 9am to midnight. Busiest times are evenings, weekends and public school holidays.
Requirements
- Real passion for food
- Excellent customer service and communication skills at all levels
- High energy and ability to work in a fast‑paced environment
- Friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
Shift patterns
- Weekday AM shifts: 09:00 - 17:00
- Weekday PM shifts: 17:00 - 00:00
- Weekend AM shifts: 09:00 - 18:00
- Weekend PM shifts: 16:00 - 01:00
Benefits
- Earn an extra 50p per hour, paid monthly
- Access to apprenticeship programmes and in‑house management training
- Optional pension plan
- Additional days holiday (up to five days based on length of service)
- Ongoing training and development with opportunities to fast‑track your career
- Free game vouchers each month
- 30% discount on food and drink for you and up to five friends
- 50% off food when you are working
- Team Member Support Programme: counselling, life coaching, computerised cognitive behavioural therapy and Mental Health First Aiders
- Financial long‑service awards
- A £15 donation to our dedicated charity partner upon completion of induction
- Enhanced maternity, paternity, adoption and shared parental leave benefits
- Opportunity to join our healthcare cash plan (subject to availability)
Equal Opportunity Employer
Hollywood Bowl Group values diversity and inclusion, and we are committed to creating a working environment that promotes equal opportunities. We recognise and value individual differences and contributions, believing that a diverse and inclusive workplace makes us more relevant, competitive and resilient.
Kitchen Team Member - Stockton on Tees employer: Hollywood Bowl Group
At Hollywood Bowl Group, we pride ourselves on being an excellent employer, offering our Kitchen Team Members in Stockton on Tees a vibrant work culture that values diversity and inclusion. With comprehensive training programmes, flexible shift patterns, and generous benefits such as extra pay, discounts, and career development opportunities, we ensure our team members feel supported and valued while enjoying a rewarding experience in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Team Member - Stockton on Tees
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Show off your passion for food! When you're in the interview, share your love for cooking and how you enjoy creating delicious meals. This will resonate well with the role and show that you're genuinely interested.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of examples where you've gone above and beyond for customers. This is key for a Kitchen Team Member, so make sure to highlight your friendly and engaging nature!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Kitchen Team Member - Stockton on Tees
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Share any experiences or stories that highlight your enthusiasm for cooking and serving delicious meals. We want to see that you’re not just looking for a job, but that you genuinely care about the food you prepare.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you’ve provided excellent customer service. We value friendly and engaging team members, so share examples of how you've gone above and beyond to make customers happy. This will show us that you understand the importance of creating a great experience for our guests.
Be Clear About Your Availability:Since we have various shift patterns, it’s super important to be upfront about your availability. Let us know when you can work, especially during busy times like evenings and weekends. This helps us see how you fit into our team and ensures we can accommodate your schedule.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and allows us to keep track of your application easily. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Share any experiences you have with cooking or trying new dishes, as this will demonstrate your genuine interest in the role and align with the company's focus on delicious food options.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's a time you went above and beyond for a customer or handled a difficult situation, showcasing your communication skills will resonate well with the interviewers.
✨Demonstrate Your Team Spirit
Being a team player is crucial in a kitchen environment. Talk about your experiences working in teams, how you support your colleagues, and your ability to maintain a positive attitude even during busy shifts. This will show that you're a friendly and helpful addition to their team.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, prepare to discuss how you handle pressure. You might want to share specific instances where you successfully managed multiple tasks at once, which will highlight your ability to thrive during peak times.
