At a Glance
- Tasks: Prepare, cook, and deliver delicious food while maintaining high hygiene standards.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 75 centres across the UK.
- Benefits: Earn extra pay, enjoy discounts, free game vouchers, and access to training programmes.
- Why this job: Work in a fun, fast-paced environment with opportunities for career growth and development.
- Qualifications: Passion for food, great customer service skills, and ability to work in a team.
- Other info: Flexible shifts available, ideal for students looking for part-time work.
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About the role
Are you looking for a fun and fast paced environment to work in, with great benefits?
Do you have a passion for food and providing great customer service?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Kitchen Team Member, in return you\’ll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What…
As our Kitchen Team Member, you\’ll be responsible for preparing, cooking and delivering our delicious range of food options for all the family to feast upon. All whilst maintaining our high cleaning and hygiene standards. You will be required to work in the Kitchen.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
Opening Hours and Shift Patterns:
Our centres are typically open seven days a week, from 9am to midnight.
Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.
- Weekday AM shifts are typically 09.00 – 17.00
- Weekday PM shifts are typically 17.00 – 00.00
- Weekend AM shifts are typically 09.00 – 18.00
- Weekend PM shifts are typically 16.00 – 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.
To be a successful Kitchen Team Member, we\’ll want to see:
- A real passion for food
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we\’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we\’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Kitchen Team Member employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Team Member
✨Tip Number 1
Show your passion for food during the interview. Share any relevant experiences or favourite dishes you enjoy preparing, as this will demonstrate your enthusiasm and fit for the Kitchen Team Member role.
✨Tip Number 2
Be prepared to discuss your customer service skills. Think of examples where you've gone above and beyond for customers, as this is crucial in creating a great experience for guests at Hollywood Bowl.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Consider sharing stories from previous jobs or experiences where you thrived under pressure, as this will resonate well with the demands of the role.
✨Tip Number 4
Flexibility is key! Be ready to discuss your availability, especially during evenings and weekends, as this aligns with the busy times for the kitchen team and shows your commitment to the role.
We think you need these skills to ace Kitchen Team Member
Some tips for your application 🫡
Highlight Your Passion for Food: In your application, make sure to express your genuine passion for food. Share any relevant experiences or hobbies that showcase your love for cooking and food preparation.
Emphasise Customer Service Skills: Since the role requires great customer service, highlight any previous experience you have in this area. Use specific examples to demonstrate how you've provided excellent service in past roles.
Showcase Your Team Player Attitude: Mention your ability to work well in a team. Provide examples of how you've collaborated with others in fast-paced environments, as this is crucial for the Kitchen Team Member position.
Be Flexible with Availability: Clearly state your availability in your application. Since the role requires flexibility with working hours, mention your willingness to work evenings, weekends, and public holidays.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Share any relevant experiences you have in cooking or working with food, as this will demonstrate your enthusiasm and suitability for the Kitchen Team Member role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This could include times when you went above and beyond to help a customer or resolved a difficult situation. The interviewers will be looking for your ability to communicate effectively and create a positive experience for guests.
✨Demonstrate High Energy and Team Spirit
Since the role requires working in a fast-paced environment, it's important to convey your high energy levels. Be enthusiastic during the interview and show that you can work well as part of a team. Mention any previous teamwork experiences that highlight your supportive nature.
✨Be Flexible with Availability
Given the shift patterns mentioned in the job description, be prepared to discuss your availability. Show that you are flexible and willing to work evenings, weekends, and holidays, as this is crucial for the role. This will reflect your commitment to the position and the company.