At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join the exciting Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy 50% off food, and access mental health support.
- Other info: Opportunities for career development and a diverse, inclusive workplace.
- Why this job: Be at the heart of fun, driving growth in a vibrant environment.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Locations
Assistant Manager - Portsmouth employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive induction and access to training programmes such as the Centre Manager in Training. With a vibrant work culture that emphasises fun, teamwork, and customer service, employees enjoy generous benefits including bonuses, discounts, and a supportive environment focused on mental health and well-being. Located in Portsmouth, this role provides a unique opportunity to be part of a rapidly expanding company that values diversity and inclusion while delivering memorable experiences for families and friends.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Portsmouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the leisure or hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Prepare for the interview by researching Hollywood Bowl Group and its values. Show us you’re passionate about customer service and team development. Bring examples of how you've inspired teams in the past – we love hearing success stories!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows us you’re serious about the role and ready to represent our brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Assistant Manager role.
We think you need these skills to ace Assistant Manager - Portsmouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through. We want to see how you can bring that energy to the role and inspire your team!
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager position. Highlight your management experience in leisure, hospitality, or retail, and showcase any achievements that demonstrate your ability to lead a team.
Be Authentic:Don’t be afraid to show your personality! We’re looking for engaging managers who can inject fun into our centres. Let us know what makes you unique and how you can contribute to our vibrant culture.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Service Passion
Hollywood Bowl Group is all about providing a fun and engaging experience for customers. Be ready to discuss your passion for customer service and share stories that highlight your ability to enhance the customer journey.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows you're serious about the position and helps you gauge if it's the right fit for you.
