At a Glance
- Tasks: Lead a fun team, enhance customer experiences, and ensure smooth operations.
- Company: Join the dynamic Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy discounts, and access mental health support.
- Other info: Opportunities for career development and a supportive team culture.
- Why this job: Be part of an exciting growth journey in a vibrant work environment.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Locations
Assistant Manager Apprentice in Hampshire, Portsmouth employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises your career development and well-being, offering a comprehensive benefits package including monthly bonuses, generous holiday allowances, and access to training programmes. With a vibrant work culture that fosters teamwork and inclusivity, you'll thrive in a dynamic environment where your contributions are valued, all while being part of an exciting growth journey in the leisure and entertainment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Apprentice in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company! Research Hollywood Bowl Group and its values. When you walk into that interview, show us you understand our mission and how you can contribute to our exciting growth plans.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be engaging with both customers and your team. Role-play common scenarios with a friend to boost your confidence and showcase your passion for customer service.
✨Tip Number 3
Be ready to share your management experience! Think of specific examples where you've inspired and developed teams. We want to hear about your successes and how you can bring that energy to our centres.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Hollywood Bowl family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager Apprentice in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and team management shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fun and engaging environment for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience in the leisure, hospitality, or retail sectors. We love seeing how your past roles have prepared you for this Assistant Manager position, so don’t hold back on showcasing your achievements!
Be Authentic:We appreciate honesty and authenticity in applications. Share your unique experiences and what makes you a great fit for our team. Remember, we’re looking for someone who can inspire and develop others, so let us know how you’ve done that in the past!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
As an Assistant Manager Apprentice, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Passion
Hollywood Bowl Group is all about providing a fun and engaging experience for customers. Be ready to discuss your passion for customer service and share stories that highlight your ability to enhance the customer journey.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your genuine interest and helps you assess if it's the right fit for you.
