At a Glance
- Tasks: Lead a fun team, enhance customer experiences, and ensure smooth operations.
- Company: Join the dynamic Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy discounts, and access professional development opportunities.
- Other info: Diverse and inclusive workplace with exciting growth plans.
- Why this job: Be at the heart of the action, making every visit memorable for customers.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 24000 - 30000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Locations
Assistant Apprentice Manager in Hampshire, Portsmouth employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive induction and access to in-house training programmes. With a vibrant work culture centred around fun and teamwork, employees enjoy competitive benefits including monthly bonuses, generous discounts, and a supportive environment that values diversity and inclusion. Located in Portsmouth, this role provides a unique opportunity to be part of a rapidly expanding company that is committed to delivering memorable experiences for families and friends.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Apprentice Manager in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with a friend to boost your confidence and showcase your passion for customer service during the interview.
✨Tip Number 3
Bring your A-game to the interview! Prepare examples of how you've inspired and developed teams in the past. Highlight your management experience and how it aligns with the exciting growth plans at Hollywood Bowl Group.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hollywood Bowl family and ready to dive into this dynamic role.
We think you need these skills to ace Assistant Apprentice Manager in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see how you can bring fun and positivity to our team, so share any relevant experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in leisure, hospitality, or retail, and don’t forget to mention any achievements that demonstrate your ability to inspire and develop teams.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can run an exceptional operation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our exciting growth plans there!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
As an Assistant Apprentice Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Passion
Hollywood Bowl Group is all about providing a fun and engaging experience for customers. Be ready to discuss your passion for customer service and share stories that highlight your ability to enhance the customer journey.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your genuine interest and helps you assess if it's the right fit for you.
