At a Glance
- Tasks: Lead and inspire a vibrant team while managing a busy entertainment centre.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Enjoy performance bonuses, discounts, free games, and ongoing training opportunities.
- Why this job: Shape the business, drive success, and create memorable experiences for customers.
- Qualifications: Experience as a General Manager in leisure or hospitality, with strong budget management skills.
- Other info: Flexible working hours, including nights and weekends, to fit our dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a General Manager, in return you’ll get:
- Performance bonus: 15% of annual base pay, paid quarterly
- Outperformance bonus: Up to 15% of your centre’s outperformance, paid annually (Average bonus FY23 was £40,000!)
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Earn additional days holiday with length of service up to five days
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Employee Assistance Programme (EAP) for you and your family, plus access to dedicated Mental Health First Aiders
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What…
As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers.
You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams: the bar, diner, amusements, and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire their team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- Willingness to work nights and weekends
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016, we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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General Manager *NEW CENTRE OPENING* employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager *NEW CENTRE OPENING*
✨Tip Number 1
Familiarize yourself with the Hollywood Bowl Group's values and mission. Understanding their commitment to diversity, inclusion, and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your hands-on management experience in the leisure or hospitality industry. Be prepared to share specific examples of how you've successfully managed budgets and driven performance in previous roles.
✨Tip Number 3
Demonstrate your passion for team development. Prepare to discuss how you've coached and motivated teams in the past, showcasing your empathetic approach and ability to inspire others.
✨Tip Number 4
Showcase your adaptability and resilience. Be ready to provide examples of how you've thrived in fast-paced environments and handled challenges effectively, as this is crucial for a General Manager role.
We think you need these skills to ace General Manager *NEW CENTRE OPENING*
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a General Manager, especially in the leisure, hospitality, or retail industry. Emphasize your budget management skills and any achievements related to sales optimization.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating a vibrant environment and your approach to coaching and developing teams. Mention specific examples of how you've driven performance in previous roles.
Showcase Your Leadership Style: During the application process, be prepared to discuss your leadership style. Highlight your ability to motivate and inspire teams, and provide examples of how you've successfully managed diverse groups in fast-paced environments.
Research Hollywood Bowl Group: Familiarize yourself with Hollywood Bowl Group's values, mission, and recent developments. This knowledge will help you tailor your application and demonstrate your genuine interest in the company.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully coached and developed your team members, highlighting the positive outcomes.
✨Understand the Business Metrics
Be prepared to discuss how you've managed budgets and KPIs in previous roles. Highlight your experience with financial performance and how you've optimized sales in a similar environment, as this will be crucial for the role.
✨Emphasize Your Customer Focus
Hollywood Bowl Group values outstanding customer service. Prepare to talk about how you've created a fun and safe environment for customers in the past, and share any innovative ideas you have for enhancing the customer experience.
✨Demonstrate Adaptability
The role requires resilience and flexibility in a fast-paced environment. Be ready to provide examples of how you've successfully adapted to changes or challenges in your previous positions, showcasing your problem-solving skills.