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For Companies At a Glance
- Tasks: Join our team to maintain high standards and ensure smooth operations at our centres.
- Company: Hollywood Bowl Group is a leading family entertainment provider with 71 centres across the UK.
- Benefits: Enjoy perks like free game vouchers, discounts, and access to training programmes.
- Why this job: Be part of a fun, fast-paced environment where your energy and enthusiasm make a difference.
- Qualifications: Great customer service skills, high energy, and a proactive approach are essential.
- Other info: Flexible hours and opportunities for career advancement in management await you!
The predicted salary is between 20000 - 30000 £ per year.
Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast-paced environment to work in, with great benefits? If so, then look no further!
The Why...
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Employee Assistant Programme for you and your family, plus access to our dedicated Mental Health First Aiders
- Financial long service awards
- A £15 donation to Barnardo’s when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What...
We need a highly motivated Facilities Team Member who can work alongside our centre team. You'll need to maintain high standards of our centres and ensure our lanes are in full operation. You’ll also be liaising with both the team and the customers about any faults they experience while at the centre.
Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 71 centres across the UK and 12 centres in Canada, operating under the Hollywood Bowl, Puttstars and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Facilities Team Member - Watford employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member - Watford
✨Tip Number 1
Familiarise yourself with the Hollywood Bowl Group's values and mission. Understanding their commitment to customer service and community engagement will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your DIY and maintenance skills in practical scenarios. If you have examples of past experiences where you've successfully resolved issues or improved facilities, be ready to share those stories to demonstrate your proactive approach.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Prepare to discuss how you manage your time and prioritise tasks effectively, especially when dealing with multiple responsibilities at once.
✨Tip Number 4
Emphasise your teamwork and communication skills. Be prepared to give examples of how you've collaborated with others in previous roles, as this position requires strong interaction with both team members and customers.
We think you need these skills to ace Facilities Team Member - Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant DIY and maintenance skills. Include any previous experience in facilities management or customer service, as these are key for the Facilities Team Member role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hollywood Bowl Group and how your skills align with their values.
Highlight Customer Service Skills: Since great customer service is essential for this position, provide examples of how you've successfully interacted with customers in past roles. This will demonstrate your ability to communicate effectively and maintain high standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the role.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Off Your DIY Skills
Since the role requires a dab-hand in DIY and general maintenance, be prepared to discuss your relevant experience. Share specific examples of past projects or repairs you've successfully completed, highlighting your problem-solving skills.
✨Demonstrate Customer Service Excellence
This position involves liaising with customers about any faults they experience. Prepare to share instances where you provided exceptional customer service, showcasing your ability to communicate effectively and resolve issues promptly.
✨Emphasise Teamwork and Flexibility
As a Facilities Team Member, you'll need to work closely with the centre team. Highlight your experiences as a supportive team player and your flexibility with working hours. Mention how you adapt to changing situations in a fast-paced environment.
✨Exude Enthusiasm and Energy
The job calls for high energy and enthusiasm. Make sure to convey your passion for creating enjoyable experiences for customers. A positive attitude can go a long way in making a great impression during the interview.
