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- Tasks: Join our team to maintain high standards and ensure smooth operations at our centre.
- Company: Hollywood Bowl Group is a leading family entertainment provider with over 75 centres across the UK.
- Benefits: Earn up to £12.80 per hour, enjoy discounts, free game vouchers, and flexible working hours.
- Why this job: Work in a fun, fast-paced environment with opportunities for training and career advancement.
- Qualifications: Great customer service skills, high energy, and a proactive approach are essential.
- Other info: Diversity and inclusion are core values; we celebrate individual contributions.
Facilities Team Member – Uxbridge
Employer
Hollywood Bowl Group
Location
Uxbridge, Greater London
Salary
Up to £12.30 per hour, with the opportunity to earn up to £12.80 per hour through bonus
Closing date
16 Sep 2025
Sector
Bar & Pub jobs, Bar and Floor Staff, Retail jobs, Retail Sales, Commercial Leisure, Attractions & Entertainment jobs, Team Members
Job Type
Part Time
Job Details
Facilities Team Member – Uxbridge
Are you a dab-hand in DIY and general maintenance?
Are you looking for a fun and fast paced environment to work in, with great benefits?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Facilities Team Member, in return you\’ll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to Barnardo\’s when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What… We need a highly motivated, Facilities Team Member who can work alongside our centre team. You\’ll need to maintain high standards of our centres and ensure our lanes are in full operation. You\’ll also be liaising with both the team and the customers about any faults they experience while at the centre. Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we\’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
The Who… Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we\’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we\’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
#s1-Gen
Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast paced environment to work in, with great benefits?,
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
The Who… Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we\’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to Barnardo\’s when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
At Hollywood Bowl Group, we value diversity and inclusion, and we\’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Join Hollywood Bowl Group as a Facilities Team Member, in return you\’ll get:
#J-18808-Ljbffr
Facilities Team Member - Uxbridge employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member - Uxbridge
✨Tip Number 1
Familiarise yourself with the Hollywood Bowl Group's values and mission. Understanding their commitment to family entertainment and customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your DIY skills and maintenance experience in a practical way. If possible, prepare examples of past projects or tasks you've completed that demonstrate your ability to maintain high standards and resolve issues quickly.
✨Tip Number 3
Be ready to discuss your customer service philosophy. Since this role involves interacting with customers, think about how you can create a positive experience for them and be prepared to share specific examples of your approach.
✨Tip Number 4
Flexibility is key in this role, so be open about your availability. Highlight your willingness to work various shifts and adapt to the fast-paced environment, as this will show your commitment to being a valuable team member.
We think you need these skills to ace Facilities Team Member - Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in DIY, maintenance, and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities of a Facilities Team Member.
Showcase Your Customer Service Skills: In your application, emphasise your ability to communicate effectively and provide excellent customer service. Include any past experiences where you resolved issues or contributed to a positive customer experience.
Highlight Flexibility and Teamwork: Mention your flexibility with working hours and your ability to work as part of a team. Provide examples of how you've successfully collaborated with others in previous roles.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your DIY Skills
Since the role requires a dab-hand in DIY and general maintenance, be prepared to discuss your relevant experience. Share specific examples of past projects or tasks where you successfully resolved maintenance issues.
✨Demonstrate Customer Service Excellence
Highlight your ability to communicate effectively with customers and team members. Prepare to share instances where you provided exceptional service or resolved customer complaints, as this is crucial for the role.
✨Emphasise Teamwork and Flexibility
The job requires a friendly and supportive team player. Be ready to discuss how you work well in a team and your flexibility with working hours. Mention any experiences where you adapted to changing situations or supported colleagues.
✨Be Proactive and Problem-Solving
The role involves spotting and resolving problems quickly. Prepare to talk about times when you identified an issue before it escalated and the steps you took to resolve it. This will show your proactive approach to maintaining high standards.