At a Glance
- Tasks: Maintain high standards and ensure operational lanes at our centres.
- Company: Join Hollywood Bowl Group, a leading entertainment provider with 74 UK centres.
- Benefits: Enjoy extra pay, discounts, free game vouchers, and ongoing training opportunities.
- Why this job: Be part of a fun, dynamic team that values diversity and offers career growth.
- Qualifications: Excellent customer service skills, high energy, and basic literacy/numeracy required.
- Other info: Flexible shifts and potential for management progression available.
Are you skilled in DIY and general maintenance? Are you seeking a dynamic, fast-paced environment with great benefits? If yes, then look no further!
The Why...
- An extra 50p per hour, paid monthly
- Access to apprenticeship and in-house management training programs
- Optional pension plan
- Additional holiday days with length of service, up to five days
- Ongoing training and career development opportunities
- Free game vouchers every month
- 30% discount on food and drink for you and up to five friends
- 50% off food during your shifts
- Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
- Long service awards
- A £15 donation to our charity partner upon completing induction
- Enhanced leave benefits (maternity, paternity, adoption, shared parental leave)
- Opportunity to join our healthcare cash plan
The What...
We need a highly motivated Facilities Team Member to work alongside our centre team. Your responsibilities include maintaining high standards at our centres and ensuring our lanes are operational. You'll liaise with staff and customers regarding any faults. We provide thorough induction, ongoing training, and career development, including potential progression into management. Your professional, engaging customer service, high energy, and enthusiasm will ensure customers have an enjoyable experience.
To be successful, you'll need:
- Excellent customer service and communication skills
- High energy to thrive in a fast-paced environment
- A friendly, supportive team player
- Flexibility in working hours and shifts
- Basic literacy and numeracy skills
- Proactive problem-solving skills
- Ability to maintain equipment and centre standards
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and competition. Since our listing on the stock market in 2016, we have expanded to 74 UK centres and 13 in Canada, operating under various brands. We are committed to diversity and inclusion, fostering a workplace that values individual differences and equal opportunities.
Facilities Maintenance Team Member Part Time *New Centre Opening* - Reading employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Maintenance Team Member Part Time *New Centre Opening* - Reading
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks that are common in leisure facilities. This could include understanding lane operations and equipment upkeep, which will show your proactive approach during interviews.
✨Tip Number 2
Highlight any previous experience in customer service roles, as this position requires excellent communication skills. Be ready to share examples of how you've positively interacted with customers in past jobs.
✨Tip Number 3
Demonstrate your flexibility by being open to various shift patterns. Mentioning your willingness to adapt to the fast-paced environment can set you apart from other candidates.
✨Tip Number 4
Research Hollywood Bowl Group's values and culture. Showing that you align with their commitment to diversity and inclusion can make a strong impression during your discussions with the team.
We think you need these skills to ace Facilities Maintenance Team Member Part Time *New Centre Opening* - Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to DIY and general maintenance. Emphasise any previous roles where you provided customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hollywood Bowl Group and how your skills align with their values and requirements.
Highlight Soft Skills: In your application, focus on your communication skills, teamwork, and problem-solving abilities. These are crucial for the Facilities Team Member role, so provide examples of how you've demonstrated these in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollywood Bowl Group
✨Showcase Your DIY Skills
Since the role requires skills in DIY and general maintenance, be prepared to discuss your previous experiences. Bring examples of projects you've completed or problems you've solved that demonstrate your hands-on abilities.
✨Emphasise Customer Service
Highlight your customer service experience during the interview. Share specific instances where you provided excellent service, as this role involves liaising with both staff and customers.
✨Demonstrate High Energy
This position thrives in a fast-paced environment, so convey your enthusiasm and energy. Be lively during the interview and express your excitement about working in such a dynamic setting.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to troubleshoot issues or maintain equipment, and be ready to explain your thought process and solutions.