At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional guest experiences across lanes, bar, diner, and amusements.
- Company: Join Splitsville, Canada's premier family entertainment centre with a fun and inclusive culture.
- Benefits: Enjoy 3 weeks vacation, bonuses, discounts, medical benefits, and mental health support.
- Other info: Opportunity for career development in a fast-paced, energetic setting.
- Why this job: Be part of a vibrant environment where you can inspire others and grow your career.
- Qualifications: Management experience in retail or restaurant, strong communication skills, and a passion for guest service.
The predicted salary is between 32760 - 40040 £ per year.
The What...
When joining Splitsville as a Deputy Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
Within our fast-paced, dynamic world, Deputy Managers are trained across all key areas of the centre to support the effective operation of the business.
The role is varied and exciting!
Your responsibilities will range from supporting the Centre Manager with back of house duties, to running an exceptional operation front of house, being hands‑on across all areas of the busy centre.
You will support the Center Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.
You will inspire the team to provide outstanding service for our guests, helping them to create great experiences and lasting memories in our center's, whilst ensuring a fun
and safe environment.
You will encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us.
To be successful you will have
- Management experience, ideally within a retail or restaurant setting
- A passion for guest service
- Evidence of delivering on financial targets, driving business and sales
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
- A friendly, energetic, enthusiastic and positive attitude
- The ability to work well as part of a team
- Excellent communication skills
- Experience with organizing and assigning shift tasks
- Experience working in a fast‑paced environment
- Smart Serve (ON), Serve it Right (SK), Pro Serve (AB), Serving it Right (BC)
- Food Handlers Certificate
- The Who...
Splitsville Entertainment is Canada's premier family entertainment centre!
Our modern facilities combine state‑of‑the‑art 10 pin bowling, high‑quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one‑of‑a‑kind experience.
At Splitsville we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.
Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
If you think you have what it takes and would enjoy working in a fun, friendly, fast‑paced environment - we would like to hear from you!
- 3 weeks of vacation - increasing to 4 after one year of service
- The opportunity to earn bonus
- Discounts on food and $1 bowling
- Access to our in‑house training pathways
- Financial long service awards
- Medical and dental benefits
- RRSP matching plan
- Mental health support benefits
Deputy Manager - Kingston employer: Hollywood Bowl Group
Hollywood Bowl Group is an excellent employer, offering a vibrant and dynamic work environment in Harrow, where you can thrive while creating memorable experiences for customers. With competitive pay, extensive training and development opportunities, and a strong focus on employee well-being, including mental health support and generous benefits, we ensure that our Team Members feel valued and empowered to grow their careers. Join us and be part of a diverse team that celebrates individuality and fosters a culture of inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Kingston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hollywood Bowl Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hollywood Bowl Group
Don't be shy about reaching out to Hollywood Bowl Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager - Kingston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hollywood Bowl Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
