At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join the exciting Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy 50% off food, and access great career development opportunities.
- Other info: Diverse workplace with growth plans and a commitment to employee well-being.
- Why this job: Be at the heart of fun, making a real impact in a vibrant environment.
- Qualifications: Management experience in leisure or hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant General Manager - Late night in Cwmbran employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its team members, offering a comprehensive benefits package including performance bonuses, generous holiday allowances, and access to training programmes. With a vibrant work culture that fosters inclusivity and teamwork, employees can thrive in a dynamic environment while enjoying unique perks such as free games vouchers and discounts for friends. Located in Cwmbran, this role provides an exciting opportunity to be part of a rapidly expanding company dedicated to delivering fun and memorable experiences for families and friends.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Late night in Cwmbran
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your management experience and how you've inspired teams in the past – that’s what they want to hear!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Assistant General Manager - Late night in Cwmbran
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through! We want to see how you can bring that energy to the team and enhance the Hollywood Bowl experience.
Highlight Your Management Experience:Make sure to showcase your management experience, especially in leisure, hospitality, or retail. We’re looking for someone who can inspire and develop a large team, so share specific examples of your leadership skills!
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect how your skills and experiences align with our values and the role. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
Be prepared to discuss your previous management experience in detail. Think of specific examples where you've inspired and developed teams, especially in fast-paced environments like leisure or hospitality. Highlight how you can bring that experience to enhance the customer journey at Hollywood Bowl.
✨Demonstrate Your Passion for Customer Service
Since this role is all about creating a fun and safe environment for customers, share stories that illustrate your commitment to excellent customer service. Discuss how you've handled challenging situations and turned them into positive experiences.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, growth opportunities, and what success looks like in the Assistant Manager role. This shows you're genuinely interested and helps you assess if it's the right fit for you.
