At a Glance
- Tasks: Lead a fun team, ensure top-notch service, and support business goals.
- Company: Join the dynamic Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy 50% off food, and access great training programmes.
- Other info: Flexible shifts, career growth, and a supportive work environment await you.
- Why this job: Be at the heart of the action, making memorable experiences for customers.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager - FLEXIBLE SHIFTS in Crawley employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its team members, offering a comprehensive benefits package including monthly bonuses, generous holiday allowances, and access to training programmes. With a vibrant work culture that fosters inclusivity and teamwork, employees enjoy a fun and dynamic environment while contributing to the success of a rapidly expanding business in the leisure and entertainment sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - FLEXIBLE SHIFTS in Crawley
✨Tip Number 1
Get to know the company! Research Hollywood Bowl Group and understand their values, culture, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for situational questions! Think about your past experiences in management and how they relate to the role. Be ready to share specific examples of how you've inspired teams or handled challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - FLEXIBLE SHIFTS in Crawley
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about creating a fun and engaging experience for our guests.
Highlight Your Management Experience:Make sure to showcase any management experience you have, especially in leisure, hospitality, or retail. We’re looking for someone who can inspire and develop a team, so share specific examples of how you've done this in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Assistant Manager role. We love seeing candidates who take the extra step!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Hollywood Bowl Group family!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your ability to inspire and develop teams. Prepare specific examples from your past experiences where you've successfully led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Passion
Hollywood Bowl Group is all about providing fun and memorable experiences. Be ready to discuss your passion for customer service and how you've gone above and beyond in previous roles to enhance the customer journey. Share stories that highlight your commitment to creating a positive environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewers about the company culture, growth opportunities, and what success looks like in the Assistant Manager role. This shows you're engaged and serious about the position.
