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- Tasks: Deliver outstanding customer service and create memorable experiences for guests.
- Company: Join the Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Work in a fun, fast-paced environment with great team spirit.
- Qualifications: High energy, strong communication skills, and a friendly attitude.
The predicted salary is between 11 - 16 £ per hour.
Who we are
Harry Evening Service: Great customer service, with the ability to communicate at all levels. High energy and the ability to work in a fast-paced environment. A friendly, supportive and helpful team player. Flexibility with working hours and shift patterns. Basic literacy and numeracy skills.
The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Why join us
Are you looking for a fun and fast paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further!
Key Requirements
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
Shift Patterns
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
Benefits and Perks
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
Team Member - Colchester employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Colchester
✨Tip Number 1
Get to know the company! Before your interview, check out Hollywood Bowl Group's website and social media. Understanding their values and culture will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've provided great service or worked well in a team. Be ready to share these stories during your interview to demonstrate that you can bring high energy and support to the team.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability and how you can adapt to different shift patterns. Showing that you're open to working various hours will make you a more attractive candidate for the fast-paced environment at Hollywood Bowl.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Hollywood Bowl family. Don’t miss out on the chance to create lasting memories for customers!
We think you need these skills to ace Team Member - Colchester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We love team members who can communicate well and create great experiences for our customers, so share any relevant stories or examples!
Be Energetic and Flexible: We’re all about high energy here! In your application, let us know how you thrive in fast-paced environments and your flexibility with working hours. It shows us you’re ready to jump in and help out wherever needed.
Team Player Vibes: We value a friendly and supportive atmosphere, so don’t forget to mention your teamwork skills. Share how you’ve collaborated with others in the past to create a positive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Hollywood Bowl Group
✨Show Off Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Think of specific examples where you went above and beyond for a customer, as this will resonate well with the Hollywood Bowl Group's focus on outstanding service.
✨Demonstrate Your Team Spirit
Since being a supportive team player is key for this role, be prepared to discuss how you've collaborated with others in past jobs. Share stories that showcase your ability to work well in a team and support your colleagues, especially in fast-paced environments.
✨Be Ready for Flexibility Questions
Flexibility with working hours is crucial, so expect questions about your availability. Be honest about your schedule and show your willingness to adapt to different shift patterns. This will demonstrate your commitment to fitting into their dynamic work environment.
✨Brush Up on Basic Skills
Since basic literacy and numeracy skills are required, it might be helpful to review any relevant tasks or scenarios that could come up in the job. Being confident in these areas will help you feel more prepared and capable during the interview.