At a Glance
- Tasks: Deliver outstanding customer service and create memorable experiences for guests.
- Company: Leading leisure company in Cheltenham with a vibrant atmosphere.
- Benefits: Training programs, team support, flexible hours, and weekend shifts.
- Why this job: Join a fun team and make a real difference in guest experiences.
- Qualifications: High energy, friendly attitude, and a passion for customer service.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 1300 - 1800 £ per month.
A leading leisure company in Cheltenham seeks a passionate Team Member to deliver outstanding customer service. In this dynamic role, you will engage with customers at reception, host parties, and serve food & drinks. You’ll be trained across all key areas to enhance the customer journey. The position requires high energy and a friendly attitude, with shifts primarily on weekends.
Key benefits include:
- Training programs
- Team support
- Flexible hours
Join us in creating memorable experiences for our guests!
Guest Experience Team Member – Weekends & Benefits in Cheltenham employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Team Member – Weekends & Benefits in Cheltenham
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly attitude and high energy. Role-play with a friend or family member to get comfortable talking about how you’d handle different situations.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or attend local events. This can give you insider info on the company culture and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to create those memorable experiences for guests.
We think you need these skills to ace Guest Experience Team Member – Weekends & Benefits in Cheltenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the role. We love seeing how your background aligns with our mission of delivering outstanding customer service.
Be Friendly and Approachable: Since this role is all about engaging with customers, use a warm and friendly tone in your application. We’re looking for team members who can bring positive energy to our weekends!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share specific examples from your past experiences where you went above and beyond to create a memorable experience for customers.
✨Demonstrate Your Energy and Friendliness
Since this role requires high energy and a friendly attitude, practice conveying your positive vibe during the interview. Smile, maintain eye contact, and use an upbeat tone to show that you’re the right fit for the dynamic environment.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios that mimic real-life situations you might face as a Guest Experience Team Member. Think about how you would handle various customer interactions, such as hosting parties or serving food and drinks, and be ready to showcase your skills.
✨Ask About Training and Team Support
Show your interest in the training programs and team support offered by the company. Ask questions about how they help new team members succeed and what opportunities there are for personal growth within the role.