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- Tasks: Lead and inspire your team while ensuring customers have an unforgettable experience.
- Company: Join the vibrant Hollywood Bowl Group, where fun meets career growth.
- Benefits: Earn extra pay, enjoy discounts, and access ongoing training for your future.
- Why this job: Kickstart your management career with hands-on experience and support.
- Qualifications: Supervisory experience and a passion for great customer service.
- Other info: Flexible shifts, diverse environment, and opportunities for personal development.
The predicted salary is between 24000 - 28000 £ per year.
Are you looking for personal development to become a future manager? Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader). You'll lead and inspire the team on shift and ensure our customers are having an unforgettable time in the centres. A place on our next Assistant Manager in Training programme intake is secured for you, setting you up for success as a manager of the future.
Schedule
- Our centres are typically open seven days a week, from 9am to midnight.
- Weekday AM shifts: 09:00 – 17:00
- Weekday PM shifts: 17:00 – 00:00
- Weekend AM shifts: 09:00 – 18:00
- Weekend PM shifts: 16:00 – 01:00
Qualifications
- Experience of supervising a team
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast‑paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
Responsibilities
- Lead and inspire the team on shift
- Support customer service to ensure guests have an enjoyable, value‑for‑money experience
- Welcome customers and set up departments for success
- Coach and develop team members
- Maintain a high‑energy, enthusiastic atmosphere
- Ensure compliance with company policies and procedures
Training & Development
You will be given a thorough induction and ongoing training and development to set you up for success. Access to apprenticeship programmes and our in‑house management training programmes is available if you wish to take the next step in your career.
Benefits
- Earn an extra 50p per hour, paid monthly
- Access to our in‑house management training programmes
- Optional pension plan
- Additional days holiday (up to five days based on length of service)
- Ongoing training and development, with the opportunity to fast‑track your career
- Free game vouchers every month
- 30% discount on food and drink for you and up to five friends
- 50% off food when you are working
- Access to the Team Member Support Programme, including counselling support, life coaching, computerised CBT, and Mental Health First Aiders
- Financial long‑service awards
- A £15 donation to our dedicated charity partner upon completion of induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
Diversity & Inclusion
At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, competitive, and resilient company.
Assistant Manager in Training (Team Leader) in Cheltenham employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Training (Team Leader) in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Hollywood Bowl Group. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Assistant Manager in Training. Show them you’re ready to lead and inspire!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive on time. Be enthusiastic and show your passion for customer service. Remember, they want to see that high energy and friendly vibe that fits right into their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Assistant Manager in Training (Team Leader) in Cheltenham
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Assistant Manager in Training role, make sure to highlight any experience you have in leading or supervising a team. We want to see how you've inspired others and created a positive atmosphere!
Customer Service is Key: Since this role is all about ensuring our customers have an unforgettable time, share examples of your customer service experience. We love candidates who can communicate well and make guests feel valued!
Be Yourself: We’re looking for friendly, supportive team players, so let your personality shine through in your application. Don’t be afraid to show us what makes you unique and how you can contribute to our high-energy environment!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the entertainment industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager in Training, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully supervised or motivated others. Highlight how you can create a high-energy atmosphere that aligns with the company's focus on customer experience.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations or ensuring guests have a great time. Think of specific instances where you've provided excellent customer service and be ready to discuss how you would apply those skills in a fast-paced environment like Hollywood Bowl.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the training programmes, team dynamics, or how success is measured in the role. This shows you're proactive and genuinely interested in growing within the company.