At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and operational excellence.
- Company: Join the exciting Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy discounts, and access professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be at the heart of fun, making a real impact in a vibrant environment.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
Join Hollywood Bowl Group as an Assistant Manager, in return you’ll get:
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Quality Management Assistant in Bristol employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive benefits package including monthly bonuses, generous holiday allowances, and access to training programmes. With a vibrant work culture that fosters teamwork and inclusivity, you will be at the heart of delivering memorable experiences in a dynamic environment, all while being part of a financially stable company with exciting growth plans in Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Management Assistant in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with a friend to boost your confidence and showcase your passion for customer service during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about the training programmes or growth opportunities at Hollywood Bowl Group. This not only demonstrates your interest but also helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Hollywood Bowl family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Quality Management Assistant in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see how much you love creating great experiences for others, so share any relevant stories or examples that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in leisure, hospitality, or retail, and don’t forget to mention any achievements that demonstrate your ability to inspire and develop teams.
Be Authentic:We appreciate authenticity! Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun and positive team culture.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with Hollywood Bowl Group!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
As a Quality Management Assistant, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Passion
Hollywood Bowl Group thrives on providing exceptional customer experiences. Be ready to discuss your passion for customer service and share stories that highlight your ability to enhance the customer journey. This will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows you're not just interested in the job, but also in how you can contribute to their success.
