At a Glance
- Tasks: Lead and inspire a dynamic team while ensuring an exceptional customer experience.
- Company: Join the exciting Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy discounts, and access professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career progression.
- Why this job: Be at the heart of fun and growth in a vibrant environment.
- Qualifications: Management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager -Training and Development in Bristol employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and development of its employees, offering a comprehensive training programme and numerous benefits such as a monthly bonus scheme, generous holiday allowance, and discounts on food and drink. With a vibrant work culture that fosters teamwork and inclusivity, you will be at the heart of delivering memorable experiences in a dynamic environment, all while being part of a financially stable company with exciting expansion plans.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager -Training and Development in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with their need for someone who can inspire and develop teams.
✨Tip Number 3
Show off your passion for customer service! Think of examples from your past roles where you went above and beyond for customers. This will demonstrate that you’re the right fit for enhancing the customer journey at Hollywood Bowl.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the company’s growth plans. This shows that you’re engaged and serious about joining their exciting journey.
We think you need these skills to ace Assistant Manager -Training and Development in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Manager role. Highlight your management experience in leisure, hospitality, or retail, and don’t forget to showcase your passion for customer service!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've inspired and developed teams in the past, and let your personality come through.
Show Your Enthusiasm:We love candidates who are genuinely excited about the role! In your application, express your eagerness to join Hollywood Bowl Group and contribute to our fun and dynamic environment. Let us know why you want to be part of our team!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of bringing you on board!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Service Passion
Hollywood Bowl Group thrives on providing exceptional customer experiences. Be ready to discuss your passion for customer service and share anecdotes that highlight your ability to enhance the customer journey. This will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
