At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
- Company: Join the exciting Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn bonuses, enjoy discounts, and access professional development opportunities.
- Other info: Diverse workplace with growth opportunities and a commitment to inclusion.
- Why this job: Be at the heart of fun, making a real impact in a vibrant environment.
- Qualifications: Management experience in leisure or hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
When joining Hollywood Bowl Group, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager, Development in Bristol employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a comprehensive benefits package including bonuses, discounts, and a supportive work culture. With a commitment to career development through training programmes and a focus on diversity and inclusion, you will thrive in a dynamic environment that values your contributions while enjoying the excitement of the leisure industry in Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Development in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with a friend or family member to boost your confidence and showcase your passion for customer service during the interview.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about growth opportunities, team dynamics, or the training programmes they offer. This not only demonstrates your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Hollywood Bowl Group family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Assistant Manager, Development in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your love for customer service. We want to see how you’ve gone above and beyond to create memorable experiences for customers in your previous roles.
Tailor Your Experience:Don’t just send a generic application! Take the time to tailor your experience to match the job description. We’re looking for management experience in leisure, hospitality, or retail, so make that shine through.
Be Yourself:Let your personality come through in your application. We value authenticity and want to know what makes you unique. Share your story and how it aligns with our fun and dynamic culture!
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and get you on the path to joining our amazing team.
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
As an Assistant Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Service Passion
Hollywood Bowl Group thrives on providing exceptional customer experiences. Be ready to discuss your passion for customer service and share stories that highlight your ability to enhance the customer journey. This will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
