At a Glance
- Tasks: Lead a vibrant team and create an exciting environment for customers at Hollywood Bowl.
- Company: Join the ambitious Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Enjoy performance bonuses, discounts, free games, and ongoing training.
- Other info: Dynamic role with opportunities for career growth and a supportive work culture.
- Why this job: Shape the future of fun while driving business success and team development.
- Qualifications: Experience in management within leisure or hospitality, with a passion for coaching.
The predicted salary is between 30000 - 40000 £ per year.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Earn additional days holiday with length of service up to five days
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- willingness to work nights and weekends
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Locations
General Manager - Basingstoke employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a highly autonomous role for General Managers in Basingstoke. With a strong focus on career development, competitive benefits including performance bonuses, discounts, and a supportive work culture, you will thrive in a dynamic environment that values diversity and inclusion while driving the success of a leading entertainment brand.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Basingstoke
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of Hollywood Bowl Group. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Hollywood Bowl Group thoroughly—know their values, recent news, and what makes them tick. Think about how your experience aligns with their goals, especially in driving financial performance and team motivation.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you’ve successfully led teams in the past. Highlight your ability to create a vibrant environment and how you’ve optimised sales and performance in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hollywood Bowl Group family. Let’s get you that General Manager role!
We think you need these skills to ace General Manager - Basingstoke
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for people and the leisure industry aligns with our values at Hollywood Bowl Group.
Be Specific About Your Experience:Make sure to highlight your hands-on experience as a General Manager. We’re looking for evidence of managing budgets and optimising sales, so don’t hold back on those details!
Tailor Your Application:Take the time to tailor your application to the job description. Mention how your skills and experiences can help us create a fun and vibrant environment for our customers and team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hollywood Bowl Group
✨Know Your Numbers
As a General Manager, you'll be managing a budget of at least £1m. Brush up on your financial acumen and be ready to discuss how you've optimised sales and performance in previous roles. Bring specific examples that showcase your ability to drive profit and meet KPIs.
✨Showcase Your Leadership Style
Hollywood Bowl Group is looking for someone who can motivate and inspire their team. Prepare to share your leadership philosophy and provide examples of how you've coached and developed your team in the past. Highlight any initiatives you've implemented that improved team morale or performance.
✨Emphasise Your Customer Focus
This role is all about creating a fun and vibrant environment for customers. Be ready to discuss how you've enhanced customer experiences in previous positions. Think about specific strategies you've used to keep customers coming back and how you handle feedback or complaints.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your resilience and adaptability in a fast-paced environment. Prepare for questions like how you'd handle a sudden staffing shortage or a dip in customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
