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- Tasks: Serve drinks and ensure customers have an exceptional experience in a fun, fast-paced environment.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with over 75 centres across the UK.
- Benefits: Earn extra pay, enjoy discounts, free game vouchers, and access to training programmes.
- Why this job: Fast-track your career while having fun and making friends in a vibrant atmosphere.
- Qualifications: Great customer service skills, high energy, and flexibility with shifts.
- Other info: Ongoing training and development opportunities available for career growth.
The predicted salary is between 11 - 13 £ per hour.
The Why… Join Hollywood Bowl Group as a Team Member, in return you’ll get:
- the opportunity to earn an extra 50p per hour, paid to you every month
- access to apprenticeship programmes and our in-house management training programmes
- optional pension plan
- additional days holiday with length of service up to five days
- ongoing training and development, with the opportunity to fast track your career
- free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders
- financial long service awards
- a £15 donation to our dedicated charity partner when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- opportunity to join our healthcare cash plan
The What… Do you have a thirst for a new role? As our Bar Team Member, you’ll be responsible for ensuring that our customers receive an exceptional service and have perfectly served drinks every time. You’ll keep the bar area spic and span and help make sure that the fridges are fully stocked. It’s fast paced, and fun, so to succeed with us you’ll have to love this type of environment. Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. You may be required to work in the Kitchen.
Opening Hours and Shift Patterns: Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants. Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.
To be a successful Bar Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who… Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Bar Team Member in Basildon employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member in Basildon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since being a Bar Team Member is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your energy! The bar environment is fast-paced and fun, so let your enthusiasm shine through. When you walk into the interview, be upbeat and positive. It’ll give the interviewers a taste of the high-energy vibe you’ll bring to the team.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our careers page and submit your application there. It’s the best way to ensure your application gets noticed and you’re one step closer to landing that Bar Team Member role!
We think you need these skills to ace Bar Team Member in Basildon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you can bring energy to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Bar Team Member role. Highlight any relevant experience in customer service or fast-paced environments. We love seeing how your skills match what we’re looking for!
Keep It Clear and Concise: While we want to know all about you, keep your application clear and to the point. Use bullet points if needed, and make it easy for us to read. A well-structured application shows you’re organised and professional!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Bar Team Member, exceptional customer service is key. Prepare examples from your past experiences where you provided great service or handled difficult situations. Highlight your ability to communicate well and work as part of a team, as these are crucial for success in this role.
✨Demonstrate Your Energy and Enthusiasm
The bar environment is fast-paced and fun, so it's important to convey your high energy during the interview. Be enthusiastic about the role and express your love for working in a lively setting. This will help the interviewers see that you’re a good fit for their dynamic team.
✨Be Flexible with Availability
Since the job requires working evenings, weekends, and holidays, be prepared to discuss your availability openly. Show that you’re flexible and willing to adapt to the shift patterns they need. This will demonstrate your commitment to the role and your understanding of the demands of the job.
