At a Glance
- Tasks: Lead a dynamic team and ensure customers have an unforgettable experience.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 75 centres across the UK.
- Benefits: Enjoy perks like free game vouchers, discounts, and access to management training programmes.
- Other info: Flexible shifts available; perfect for students looking to balance work and study.
- Why this job: Fast-paced environment with opportunities for personal growth and career advancement.
- Qualifications: Supervisory experience and great customer service skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for personal development to become a future manager?
Are you looking for a fun and fast paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
- Experience of supervising a team
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company
Assistant Manager in Training - Cheltenham employer: Hollywood Bowl Group
Hollywood Bowl Group is an exceptional employer that prioritises personal development and career progression, offering a comprehensive in-house management training programme for aspiring leaders. With a vibrant work culture that fosters teamwork and inclusivity, employees enjoy a range of benefits including flexible working hours, generous discounts, and access to mental health support, all while contributing to creating memorable experiences for customers in a fun and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Training - Cheltenham
✨Tip Number 1
Familiarise yourself with the Hollywood Bowl Group's values and mission. Understanding what drives the company will help you align your answers during the interview and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supervised a team in the past. Highlight specific situations where you motivated your team or resolved conflicts to illustrate your capability as a future manager.
✨Tip Number 3
Be ready to discuss your customer service experiences. Think of instances where you went above and beyond to ensure customer satisfaction, as this role heavily focuses on creating memorable experiences for guests.
✨Tip Number 4
Prepare to demonstrate your flexibility and adaptability. Given the fast-paced environment, share examples of how you've successfully managed changing priorities or worked under pressure in previous roles.
We think you need these skills to ace Assistant Manager in Training - Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially any supervisory roles or customer service positions. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hollywood Bowl Group and how your skills align with their values.
Showcase Your Customer Service Skills:In your application, provide examples of how you've delivered outstanding customer service in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
Demonstrate Team Leadership Experience:If you have experience leading a team, be sure to include this in your application. Discuss how you motivated your team and contributed to a positive working environment, as this is crucial for the Assistant Manager in Training role.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Leadership Skills
As an Assistant Manager in Training, you'll need to demonstrate your ability to lead and inspire a team. Share examples from your past experiences where you've successfully supervised or motivated others, highlighting your leadership style.
✨Emphasise Customer Service Experience
This role requires outstanding customer service skills. Be prepared to discuss specific instances where you've gone above and beyond for customers, showcasing your communication skills and ability to create memorable experiences.
✨Demonstrate Flexibility and Energy
The leisure industry is fast-paced and often requires flexibility with working hours. Convey your enthusiasm for working in such an environment and provide examples of how you've thrived in similar situations, especially during busy periods.
✨Research the Company Culture
Understanding Hollywood Bowl Group's values and culture is crucial. Familiarise yourself with their commitment to diversity and inclusion, and be ready to discuss how you can contribute to a positive team environment that aligns with their mission.
