At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and a fun environment for customers.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with a vibrant culture.
- Benefits: Earn bonuses, enjoy discounts, and access mental health support and career development.
- Why this job: Make a real impact while having fun and growing your management skills.
- Qualifications: Management experience in leisure or retail, with a passion for customer service.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Assistant Manager – Finchley, London
Are you ahighly motivated, engaging manager?
Are you looking for an employer that willinvest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as an Assistant Manager, in return you’ll get:
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday &additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partnerwhen you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What…
Whenjoining Hollywood Bowl Group as an Assistant Manager, you will receivea thorough induction, toset you up for success andmake sure you are fullytrained across all areas of the busy centre,including the lanes, the bar and diner, and the amusements area.
Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience,to support the effective operation of the business,injecting fun andpositivityinto the team and enhancing the customer journey.
The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, andrunning an exceptional operation, front-of-house, tosupporting the General Manager back-of-house indelivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry toensure the centre is a safe and fun environment for our customers.
To be successful you will have:
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who… Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Playand Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
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Assistant Manager - Finchley, London employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Finchley, London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your coaching skills! Since the role involves mentoring a team, think of examples from your past where you've inspired others. Be ready to share these stories during your interview to demonstrate your management style and passion for customer service.
✨Tip Number 3
Show off your flexibility! The job requires working nights and weekends, so be prepared to discuss your availability. Highlight any previous experience in similar roles where you adapted to changing schedules or demands.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Hollywood Bowl family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Assistant Manager - Finchley, London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for customer service shine through! Share specific examples of how you've gone above and beyond to create memorable experiences for customers. We want to see that you truly care about making our centres a fun and enjoyable place.
Highlight Your Management Experience: Make sure to showcase your management experience, especially in leisure, hospitality, or retail. Talk about how you've inspired and developed teams in the past. We’re looking for someone who can lead with enthusiasm and motivate others to achieve their best!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the listing and relate your skills and experiences directly to the responsibilities mentioned. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right people. Plus, it gives you a chance to explore more about us and what we stand for at Hollywood Bowl Group!
How to prepare for a job interview at Hollywood Bowl Group
✨Know the Company Inside Out
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Management Skills
Since the role involves coaching and mentoring, be prepared to discuss your management experience. Share specific examples of how you've inspired and developed teams in previous roles, especially in leisure, hospitality, or retail settings.
✨Demonstrate Your Customer Service Passion
Highlight your passion for customer service during the interview. Think of instances where you went above and beyond to ensure a great experience for customers. This aligns perfectly with the company's focus on providing a safe and enjoyable environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, centre goals, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.