At a Glance
- Tasks: Lead a fun team, manage operations, and enhance customer experiences.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with over 75 centres across the UK.
- Benefits: Enjoy 50% off food, bonus schemes, 28 days holiday, and free game vouchers.
- Why this job: Be part of an exciting growth journey while developing your career in a vibrant environment.
- Qualifications: Management experience in leisure or hospitality, passion for customer service, and team leadership skills.
- Other info: Flexible shifts, training opportunities, and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Manager – Finchley Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why Join Hollywood Bowl Group as an Assistant Manager, in return you’ll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager - Finchley employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Finchley
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and mission. Understanding their commitment to family fun and inclusivity will help you align your answers during the interview, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare examples from your previous management experience that highlight your ability to inspire and develop teams. Think of specific situations where you successfully motivated your team or improved customer service, as these will be key points of interest for the hiring managers.
✨Tip Number 3
Showcase your passion for customer service by researching current trends in the leisure and hospitality industry. Being able to discuss these trends and how they can be applied at Hollywood Bowl will demonstrate your enthusiasm and forward-thinking approach.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, especially nights and weekends. Highlighting your willingness to adapt to the business needs will show your commitment and readiness to contribute to the team's success.
We think you need these skills to ace Assistant Manager - Finchley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in leisure, hospitality, or retail. Emphasise your passion for customer service and any achievements that demonstrate your ability to inspire and develop teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Hollywood Bowl Group. Mention specific aspects of the company that attract you, such as their commitment to diversity and inclusion, and how your values align with theirs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Assistant Manager role, such as team leadership, operational management, and customer service excellence. Provide examples of how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for a managerial position.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to inspire and develop your team. Prepare to discuss your management style and provide examples of how you've successfully led teams in the past, particularly in leisure, hospitality, or retail settings.
✨Understand the Business Goals
Familiarise yourself with Hollywood Bowl Group's business model and growth plans. Be ready to discuss how you can contribute to achieving financial targets and enhancing the customer journey at the centre.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage challenges in a fast-paced environment and how you handled them effectively.