At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and fun experiences for customers.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Enjoy bonuses, discounts, holiday perks, and access to training programs.
- Why this job: Be part of a vibrant culture that values fun, teamwork, and personal development.
- Qualifications: Management experience in leisure, hospitality, or retail; passion for customer service required.
- Other info: Flexible shifts, including nights and weekends, to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why… Join Hollywood Bowl Group as an Assistant Manager, in return you’ll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What… When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who… Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Puttstars and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we b elieve that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers in your previous roles.
✨Tip Number 2
Highlight your management experience by discussing how you've successfully led teams in fast-paced environments. Be ready to talk about your approach to coaching and mentoring team members.
✨Tip Number 3
Demonstrate your understanding of the leisure and hospitality industry. Research Hollywood Bowl Group's values and growth plans, and be prepared to discuss how you can contribute to their success.
✨Tip Number 4
Be enthusiastic about the role and the company culture. Show that you're excited about the opportunity to inject fun and positivity into the team, as this aligns with Hollywood Bowl Group's mission.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in leisure, hospitality, or retail. Emphasize your passion for customer service and any evidence of inspiring and developing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Hollywood Bowl Group. Mention specific aspects of the company that excite you, such as their growth plans and commitment to employee development.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully managed teams and improved operations in previous roles. Highlight any experience you have with coaching and mentoring staff.
Highlight Flexibility and Availability: Since the role requires working nights and weekends, make sure to mention your willingness and availability to work during these times in your application.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Highlight Your Management Experience
Discuss your management experience in detail, especially within the leisure, hospitality, or retail sectors. Be prepared to share stories about how you've inspired and developed large teams, as this is crucial for the Assistant Manager role.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
Since the role involves working in a dynamic environment, provide examples of how you've successfully managed multiple tasks under pressure. This will show that you can handle the fast-paced nature of the Hollywood Bowl experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth plans and culture. This not only shows your interest in the position but also helps you determine if the company aligns with your career goals and values.