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- Tasks: Join us as a Team Member, providing top-notch customer service and creating memorable experiences.
- Company: Hollywood Bowl Group is a leading family entertainment provider with 75 centres across the UK.
- Benefits: Enjoy perks like extra pay, discounts, free game vouchers, and ongoing training opportunities.
- Why this job: This role offers a fun, dynamic environment with career growth potential and a supportive team culture.
- Qualifications: We're looking for energetic team players with great communication skills and flexibility in working hours.
Join to apply for the Team Member – Weekend role at Hollywood Bowl Group Plc
5 days ago Be among the first 25 applicants
Join to apply for the Team Member – Weekend role at Hollywood Bowl Group Plc
About The Role
Are you looking for a fun and fast paced environment to work in, with great benefits?
About The Role
Are you looking for a fun and fast paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Team Member, in return you\’ll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What…
As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer\’s journey!
No two shifts are the same, you may be welcoming customers at reception, hosting parties on the lanes or serving food & drink from our bar and diner. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
Within our fast-paced, dynamic world, Team Members are trained across all key areas of the centre, so you\’ll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.
Opening Hours And Shift Patterns
Our centres are typically open seven days a week, from 9am to midnight. This role is based on working during the weekend (Friday – Sunday).
Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
Here is an overview of the typical shift patterns we have in centre, from Friday to Sunday.
- Weekend AM shifts are typically 09.00 – 18.00
- Weekend PM shifts are typically 16.00 – 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
To be a successful Team Member, we\’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we\’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we\’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Entertainment Providers
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Team Member - Weekend employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Weekend
✨Tip Number 1
Familiarise yourself with Hollywood Bowl's offerings and customer service ethos. Understanding their focus on creating memorable experiences will help you align your responses during the interview.
✨Tip Number 2
Be prepared to demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you thrived under pressure, as this is crucial for the Team Member role.
✨Tip Number 3
Showcase your enthusiasm for teamwork. Highlight any past experiences where you collaborated effectively with others, as being a supportive team player is key to success at Hollywood Bowl.
✨Tip Number 4
Flexibility is essential for this role, so be ready to discuss your availability for various shifts. Emphasising your willingness to adapt to different working hours can set you apart from other candidates.
We think you need these skills to ace Team Member - Weekend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles that required teamwork. Emphasise your ability to work in a fast-paced environment, as this is crucial for the Team Member position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Hollywood Bowl Group and how you can contribute to creating memorable experiences for customers.
Showcase Your Skills: Highlight your communication skills and energy levels in your application. Provide examples of how you've successfully worked in teams or handled customer interactions in previous jobs or volunteer roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your Enthusiasm
Hollywood Bowl Group values high energy and enthusiasm. Make sure to express your excitement about the role and the company during the interview. Share why you want to work in a fun, fast-paced environment and how you can contribute to creating lasting memories for customers.
✨Demonstrate Customer Service Skills
As a Team Member, outstanding customer service is key. Prepare examples of past experiences where you provided excellent service or resolved customer issues. Highlight your ability to communicate effectively and engage with customers at all levels.
✨Be Flexible and Adaptable
The role requires flexibility with working hours and shift patterns. Be ready to discuss your availability and willingness to work during busy times, such as weekends and evenings. Show that you can adapt to different roles within the centre, whether it's at reception, serving food, or hosting parties.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
