Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Team Member, welcoming customers and ensuring they have a blast!
- Company: Hollywood Bowl Group is all about fun, competition, and creating memories for families and friends.
- Benefits: Enjoy perks like extra pay, discounts, free game vouchers, and career development opportunities.
- Why this job: This role offers a vibrant atmosphere, diverse tasks, and the chance to grow your skills.
- Qualifications: We seek energetic team players with great customer service skills and flexibility in working hours.
- Other info: Shifts vary; perfect for students looking for part-time work during evenings and weekends.
About The Role
Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Team Member. In return, you\’ll get:
- The opportunity to earn an extra 50p per hour, paid monthly
- Access to apprenticeship programmes and in-house management training
- Optional pension plan
- Additional holiday days with length of service, up to five days
- Ongoing training and career development opportunities
- Free game vouchers monthly
- 30% discount on food and drink for you and up to five friends
- 50% off food while working
- Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
- Long service awards
- A £15 donation to our charity partner upon completing induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What…
As a Team Member, you will be at the heart of the customer experience! No two shifts are the same—you might welcome customers, host parties, or serve at the bar and diner. Your professional and enthusiastic approach will ensure customers have an enjoyable, value-for-money experience.
Team Members are trained across all key areas, including support roles in the kitchen if needed.
Opening Hours and Shift Patterns
Our centres are open seven days a week, from 9am to midnight. Peak times are evenings, weekends, and school holidays, when we seek availability from applicants.
Typical shifts include:
- Weekday mornings: 09:00 – 17:00
- Weekday evenings: 17:00 – 00:00
- Weekend mornings: 09:00 – 18:00
- Weekend evenings: 16:00 – 01:00
Shift times vary by centre, and under-18s may work until midnight. You will receive a thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training.
To be successful, you\’ll need:
- Excellent customer service and communication skills
- High energy and ability to work in a fast-paced environment
- A friendly, supportive team player
- Flexibility in working hours and shifts
- Basic literacy and numeracy skills
The Who…
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since listing on the stock market in 2016, we have grown to over 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are committed to diversity and inclusion, creating a workplace that values all employees\’ contributions, making us more relevant, competitive, and resilient.
#J-18808-Ljbffr
Team Member employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the Hollywood Bowl Group's values and mission. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role is all about creating memorable experiences for customers, sharing specific examples of how you've excelled in similar situations can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Given the varied shift patterns, showing that you can adapt to different schedules will demonstrate your commitment and willingness to meet the team's needs.
✨Tip Number 4
Engage with current employees or read reviews about working at Hollywood Bowl Group. This can provide insights into the company culture and help you tailor your approach, making you a more appealing candidate.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to thrive in a fast-paced environment, as this is crucial for the Team Member role.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Hollywood Bowl Group and how your skills align with their values of fun and customer satisfaction.
Showcase Your Flexibility: In your application, emphasise your availability for various shifts, especially during peak times like evenings and weekends. This shows that you are adaptable and willing to meet the company's needs.
Highlight Teamwork Skills: Since the role requires being a supportive team player, include examples of past experiences where you successfully collaborated with others. This could be from previous jobs, school projects, or volunteer work.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Hollywood Bowl Group thrives on creating fun experiences, so demonstrating your passion for customer service and a lively work environment will resonate well with the interviewers.
✨Highlight Teamwork Skills
As a Team Member, you'll be part of a dynamic team. Share examples from your past experiences where you successfully collaborated with others. This will show that you're a supportive team player, which is crucial for this role.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service situations. Think of times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to provide outstanding service, which is key for success at Hollywood Bowl Group.
✨Be Flexible and Open-Minded
The role requires flexibility in working hours and tasks. Be prepared to discuss your availability and willingness to take on various responsibilities, from hosting parties to supporting kitchen staff. This adaptability will be highly valued by the interviewers.
