Assistant Manager in London

Assistant Manager in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional customer experiences and smooth operations.
  • Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
  • Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive work environment.
  • Why this job: Be at the heart of fun, making a real impact in a vibrant setting.
  • Qualifications: Management experience in leisure or hospitality and a passion for customer service.
  • Other info: Opportunities for career development and a commitment to diversity and inclusion.

The predicted salary is between 30000 - 42000 £ per year.

Join to apply for the Assistant Manager role at Hollywood Bowl Group Plc.

Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!

The Why

  • The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
  • The opportunity to earn a centre outperformance bonus
  • A 40-hour contract, plus additional pay for any extra shifts you work
  • 50% off food when you are working
  • Optional pension plan
  • 28 days holiday & additional days holiday with length of service
  • Access to our in-house Centre Manager in Training programme and apprenticeships
  • Free games vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
  • The opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits

The What

When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.

To Be Successful You Will Have

  • Management experience, ideally within the leisure, hospitality, or retail industry
  • A passion for customer service
  • Evidence of inspiring and developing large teams
  • A willingness to work nights and weekends
  • Desire for success

The Who

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Assistant Manager in London employer: Hollywood Bowl Group Plc

Hollywood Bowl Group Plc is an exceptional employer that prioritises the growth and well-being of its employees. With a vibrant work culture that fosters teamwork and positivity, you will benefit from comprehensive training, generous bonuses, and a range of employee support programmes. Located in a dynamic entertainment environment, this role offers not only competitive pay but also unique perks like free games vouchers and discounts for friends, making it a truly rewarding place to build your career.
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Contact Detail:

Hollywood Bowl Group Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with their needs, especially in customer service and team development.

✨Tip Number 3

Show your passion! During the interview, share specific examples of how you've inspired and developed teams in the past. Highlight your enthusiasm for creating a fun and safe environment for customers—it's what they’re all about!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your eagerness to join the Hollywood Bowl family.

We think you need these skills to ace Assistant Manager in London

Management Experience
Customer Service
Team Coaching
Mentoring
Operational Management
Financial Target Achievement
Attention to Detail
Adaptability
Communication Skills
Problem-Solving Skills
Ability to Work Flexible Hours
Leadership
Positive Attitude

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and team management. Share specific examples that highlight your passion for creating fun experiences.

Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience in leisure, hospitality, or retail, and don’t forget to mention any achievements that demonstrate your ability to inspire and develop teams.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Hollywood Bowl Group.

How to prepare for a job interview at Hollywood Bowl Group Plc

✨Know the Company Inside Out

Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and recent developments. This will not only show your genuine interest but also help you align your answers with what they stand for.

✨Showcase Your Management Skills

As an Assistant Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've inspired and developed teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Emphasise Customer Service Passion

Hollywood Bowl Group is all about providing a fun and engaging customer experience. Be ready to discuss your passion for customer service and share stories that highlight your ability to enhance the customer journey. This will resonate well with the interviewers.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in a fast-paced environment. Think about potential situations you might face as an Assistant Manager and how you would tackle them, focusing on teamwork and positivity.

Assistant Manager in London
Hollywood Bowl Group Plc
Location: London
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