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For Companies At a Glance
- Tasks: Join our team to maintain high standards and ensure smooth operations at our centres.
- Company: Hollywood Bowl Group is a leading provider of family entertainment with 72 centres across the UK.
- Benefits: Enjoy perks like free game vouchers, discounts on food, and ongoing training opportunities.
- Why this job: Be part of a fun, fast-paced environment where your energy and enthusiasm make a difference.
- Qualifications: We seek friendly team players with great customer service skills and a proactive approach.
- Other info: Flexible hours and career advancement opportunities available in a diverse workplace.
The predicted salary is between 24000 - 33600 £ per year.
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Join to apply for the Facilities Team Member role at Hollywood Bowl Group Plc
About The Role
Are you a dab-hand in DIY and general maintenance?
About The Role
Are you a dab-hand in DIY and general maintenance?
Are you looking for a fun and fast paced environment to work in, with great benefits?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as a Facilities Team Member, in return you\’ll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Employee Assistant Programme for you and your family, plus access to dedicated Mental Health First Aiders
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What…
We need a highly motivated, Facilities Team Member who can work alongside our centre team. You\’ll need to maintain high standards of our centres and ensure our lanes are in full operation. You\’ll also be liaising with both the team and the customers about any faults they experience while at the centre.
Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we\’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 72 centres across the UK, operating under the Hollywood Bowl and Puttstars brands, we\’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we\’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Entertainment Providers
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Facilities Team Member employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Familiarise yourself with the Hollywood Bowl Group's values and culture. Understanding their commitment to customer service and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your DIY and maintenance skills in a practical way. If you have any relevant experience, think of specific examples where you've successfully resolved issues or improved a situation, as this will demonstrate your proactive approach.
✨Tip Number 3
Prepare to discuss your ability to work in a fast-paced environment. Think of instances where you've thrived under pressure or managed multiple tasks simultaneously, as this is crucial for the Facilities Team Member role.
✨Tip Number 4
Network with current or former employees of Hollywood Bowl Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasise your DIY and general maintenance skills in your application. Mention any specific experiences that showcase your ability to maintain high standards and resolve issues effectively.
Showcase Customer Service Experience: Since the role requires great customer service, include examples of how you've successfully communicated with customers in previous roles. Highlight your friendly and supportive nature.
Tailor Your CV: Customise your CV to reflect the job description. Use keywords from the job listing, such as 'high energy', 'team player', and 'proactive approach', to demonstrate that you are a perfect fit for the Facilities Team Member position.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work at Hollywood Bowl Group. Mention your enthusiasm for the role and how your values align with their commitment to diversity and inclusion.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your DIY Skills
Since the role requires a dab-hand in DIY and general maintenance, be prepared to discuss your relevant experience. Bring examples of past projects or repairs you've successfully completed, as this will demonstrate your practical skills.
✨Emphasise Customer Service
Highlight your customer service experience during the interview. The Facilities Team Member role involves liaising with customers about any faults they experience, so showcasing your ability to communicate effectively and provide excellent service is crucial.
✨Demonstrate High Energy
Hollywood Bowl Group values high energy and enthusiasm. Make sure to convey your passion for working in a fast-paced environment. Share examples of how you thrive under pressure and maintain a positive attitude.
✨Be Proactive and Problem-Solving
The job requires a proactive approach to maintaining equipment and resolving issues. Prepare to discuss situations where you've identified problems and taken initiative to solve them. This will show that you're on the ball and ready to keep the centre running smoothly.
