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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and fun experiences for customers.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with over 75 centres across the UK.
- Benefits: Enjoy bonuses, discounts, holiday perks, and access to mental health support.
- Why this job: Be part of an exciting growth journey while developing your management skills in a fun environment.
- Qualifications: Management experience in leisure, hospitality, or retail; passion for customer service is essential.
- Other info: Flexible shifts, training opportunities, and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
Are you a highly motivated, engaging manager?
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
The Why…
Join Hollywood Bowl Group as an Assistant Manager, in return you\’ll get:
- The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
- The opportunity to earn a centre outperformance bonus
- A 40-hour contract, plus additional pay for any extra shifts you work
- 50% off food when you are working
- Optional pension plan
- 28 days holiday & additional days holiday with length of service
- Access to our in-house Centre Manager in Training programme and apprenticeships
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- The opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What…
When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.
Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.
The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets.
You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.
To Be Successful You Will Have
- Management experience, ideally within the leisure, hospitality, or retail industry
- A passion for customer service
- Evidence of inspiring and developing large teams
- A willingness to work nights and weekends
- Desire for success
The Who…
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we\’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we\’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. #J-18808-Ljbffr
Assistant Manager employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and mission. Understanding their commitment to customer service and team development will help you align your responses during interviews, showcasing how your management experience fits into their culture.
✨Tip Number 2
Highlight your experience in the leisure, hospitality, or retail sectors. Be prepared to discuss specific examples of how you've inspired and developed teams in these environments, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Demonstrate your passion for customer service by sharing stories that illustrate your commitment to enhancing the customer journey. This will resonate well with the hiring team, as they value a strong focus on customer satisfaction.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, especially nights and weekends. Showing that you're willing to adapt to the demands of the role will make you a more attractive candidate for the Assistant Manager position.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in leisure, hospitality, or retail. Emphasise your passion for customer service and any evidence of inspiring and developing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Hollywood Bowl Group that resonate with you, such as their commitment to diversity and inclusion, and how you can contribute to their growth.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team leadership, operational management, and customer service excellence. Provide examples of how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your Passion for Customer Service
As an Assistant Manager, your role will heavily revolve around customer service. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your management experience by discussing how you've inspired and developed teams in the past. Use concrete examples to illustrate your ability to lead and motivate others, especially in a fast-paced environment.
✨Understand the Business Goals
Familiarise yourself with Hollywood Bowl Group's growth plans and financial targets. Showing that you understand their business objectives will demonstrate your commitment and readiness to contribute to their success.
✨Be Ready for Scenario Questions
Prepare for questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to manage conflicts or improve team performance, as these will likely come up during the interview.
