Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, maintain games, and ensure a fun atmosphere.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with exciting growth plans.
- Benefits: Enjoy extra pay, discounts, free games, and career development opportunities.
- Why this job: Be part of a vibrant team that values fun, diversity, and customer satisfaction.
- Qualifications: Customer service experience and a passion for games are essential.
- Other info: Opportunities for management training and enhanced parental leave benefits.
About The Role
Are you looking for a fun and fast-paced environment to work in, with great benefits? Are you seeking a business that is financially stable and has exciting growth plans? If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Gameskeeper. In this role, you will enjoy:
- The opportunity to earn an extra 50p per hour, paid monthly
- Access to apprenticeship and in-house management training programmes
- Optional pension plan
- Additional holiday days with length of service, up to five days
- Ongoing training and career development opportunities
- Monthly free game vouchers
- 30% discount on food and drinks for you and up to five friends
- 50% off food when working
- Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
- Financial long service awards
- A £15 donation to our charity partner upon completing induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What...
Our Gameskeepers play a crucial role in ensuring customers have an enjoyable experience. You will keep amusement machines in full working order, replenish stock, and maintain a clean and inviting games area. Engaging with customers and celebrating their successes is also part of the role.
We provide thorough induction, ongoing training, and development to set you up for success. There are also career progression opportunities into management. Your professional, energetic, and enthusiastic approach will ensure customers enjoy their visit and receive excellent value for money.
To Be Successful, We Want To See:
- An interest in games or computers
- Experience in a customer-facing role
- Strong customer service skills
- High energy and ability to work in a fast-paced environment
- Ability to use initiative and work well in a team
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition. Since our listing on the stock market in 2016, we have expanded to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are proud to be market leaders in experiential family entertainment and continue to grow with new sites each year.
We value diversity and inclusion, committed to creating a workplace that promotes equal opportunities. We believe that a diverse workforce makes us more relevant, competitive, and resilient.
Amusements Team Member employer: Hollywood Bowl Group Plc
Contact Detail:
Hollywood Bowl Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amusements Team Member
✨Tip Number 1
Familiarise yourself with the games and machines offered at Hollywood Bowl. Understanding how they work and what makes them enjoyable will help you engage with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in previous roles. Highlighting your ability to create a fun and welcoming atmosphere will resonate well with the hiring team.
✨Tip Number 3
Research the company culture at Hollywood Bowl Group. Understanding their values around teamwork, diversity, and customer experience will allow you to align your responses with what they are looking for in a candidate.
✨Tip Number 4
Prepare to discuss your interest in games and entertainment. Being able to share your passion for gaming or experiences in similar environments can set you apart from other candidates and show that you're a great fit for the role.
We think you need these skills to ace Amusements Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any roles that involved working in a fast-paced environment. Emphasise your enthusiasm for games and your ability to engage with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of the job description that excite you, such as the opportunity for career progression and the fun work environment.
Showcase Your Skills: In your application, clearly demonstrate your strong customer service skills and ability to work well in a team. Provide examples from previous experiences where you used initiative or contributed to a positive customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hollywood Bowl Group Plc
✨Show Your Enthusiasm for Games
Since the role is all about engaging with customers in a fun environment, make sure to express your passion for games and entertainment. Share any relevant experiences or interests that highlight your enthusiasm.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Gameskeeper role.
✨Emphasise Teamwork and Initiative
The ability to work well in a team while also taking initiative is key. Be ready to discuss how you've successfully collaborated with others in previous roles and how you can contribute positively to the team dynamic.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about training opportunities, career progression, or how they maintain a fun atmosphere for both staff and customers.
