At a Glance
- Tasks: Maintain high standards in our centres and ensure smooth operations.
- Company: Join the fun-loving Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Be part of a dynamic team and make every visit memorable for customers.
- Qualifications: Great customer service skills and a proactive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast-paced environment to work in, with great benefits? If so, then look no further!
The Why...
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What...
We need a highly motivated Facilities Team Member who can work alongside our centre team. You'll need to maintain high standards of our centres and ensure our lanes are in full operation. You’ll also be liaising with both the team and the customers about any faults they experience while at the centre. Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Facilities Team Member in Oxford employer: Hollywood Bowl Group Careers
Hollywood Bowl Group is an excellent employer that fosters a vibrant and inclusive work culture, offering Facilities Team Members a dynamic environment filled with opportunities for personal and professional growth. With benefits such as ongoing training, flexible working hours, and generous discounts, employees can enjoy a rewarding career while contributing to memorable experiences for families and friends. Join us in a fun-filled atmosphere where your skills in DIY and maintenance will be valued and developed, ensuring you thrive in your role.
Contact Details:
Hollywood Bowl Group Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Team Member in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an excellent experience for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your DIY skills! If you’ve got any handy tips or tricks up your sleeve, don’t hesitate to mention them. We love a proactive approach, so let us know how you can keep our centres running smoothly and looking top-notch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team. So, don’t wait around – get your application in and let’s get the ball rolling!
We think you need these skills to ace Facilities Team Member in Oxford
Some tips for your application 🫡
Show Off Your DIY Skills:Make sure to highlight any DIY or maintenance experience you have in your application. We love a candidate who can demonstrate their hands-on skills and how they can keep our centres running smoothly!
Be Yourself!:Let your personality shine through in your written application. We’re looking for friendly, enthusiastic team players, so don’t be afraid to show us who you are and why you’d be a great fit for our fun environment.
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we’re looking for. A tailored application shows us that you’re genuinely interested in joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Hollywood Bowl Group Careers
✨Show Off Your DIY Skills
Since the role is all about facilities maintenance, be ready to discuss your DIY experience. Bring examples of past projects or repairs you've done, and if possible, share how you resolved any issues. This will show your hands-on skills and problem-solving abilities.
✨Emphasise Customer Service
Highlight your customer service experience during the interview. Think of specific instances where you went above and beyond for a customer. This role requires great communication, so be prepared to demonstrate how you can engage with both team members and customers effectively.
✨Be Energetic and Enthusiastic
The job is in a fast-paced environment, so let your energy shine through! Show your enthusiasm for the role and the company. A positive attitude can make a big difference, so don’t hold back on expressing your excitement about the opportunity.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to spot and resolve problems. Think of examples from your past where you identified an issue and took proactive steps to fix it. This will demonstrate your readiness to maintain high standards and keep everything running smoothly.
