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For Companies At a Glance
- Tasks: Maintain high standards and ensure smooth operations at our fun-filled centres.
- Company: Join the vibrant Hollywood Bowl Group with a focus on teamwork and inclusivity.
- Benefits: Earn extra pay, enjoy discounts, and access training programmes for career growth.
- Other info: Flexible hours, ongoing training, and a supportive work environment await you.
- Why this job: Be part of a dynamic team that creates memorable experiences for customers.
- Qualifications: Great customer service skills and a proactive approach to problem-solving.
The predicted salary is between 20000 - 25000 £ per year.
Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast-paced environment to work in, with great benefits? If so, then look no further!
The Why... Join Hollywood Bowl Group as a Facilities Team Member, in return you'll get:
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to apprenticeship programmes and our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to Barnardo’s when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
The What... We need a highly motivated Facilities Team Member who can work alongside our centre team. You'll need to maintain high standards of our centres and ensure our lanes are in full operation. You’ll also be liaising with both the team and the customers about any faults they experience while at the centre. Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
To be a successful Facilities Team Member, we’ll want to see:
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive, and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
- Being on the ball when it comes to spotting and resolving a problem
- A proactive approach, maintaining our equipment and centre to the highest standards
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Facilities Team Member employer: Hollywood Bowl Group Careers
Contact Detail:
Hollywood Bowl Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hollywood Bowl Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their fun and fast-paced environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an excellent experience for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with us!
✨Tip Number 3
Show off your DIY skills! If you’ve got any handy experience or projects you’ve worked on, bring them up. We love seeing candidates who can demonstrate their proactive approach to maintenance and problem-solving.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to jump into the action with us at Hollywood Bowl Group!
We think you need these skills to ace Facilities Team Member
Some tips for your application 🫡
Show Off Your DIY Skills: Make sure to highlight any DIY or maintenance experience you have in your application. We want to see how your skills can keep our centres running smoothly!
Be Yourself: Let your personality shine through! We’re looking for friendly and enthusiastic team players, so don’t be afraid to show us who you are in your written application.
Tailor Your Application: Read the job description carefully and tailor your application to match. Use keywords from the listing to demonstrate that you understand what we’re looking for in a Facilities Team Member.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Hollywood Bowl Group Careers
✨Show Off Your DIY Skills
Since the role is all about facilities maintenance, be ready to discuss your DIY experience. Bring examples of past projects or repairs you've done, and if possible, share how you solved any tricky problems. This will show your hands-on skills and proactive approach.
✨Emphasise Customer Service
Highlight your customer service experience during the interview. Think of specific instances where you went above and beyond for a customer. This role requires great communication, so demonstrate your ability to engage with both team members and customers effectively.
✨Be Energetic and Enthusiastic
The fast-paced environment at Hollywood Bowl Group calls for high energy. Make sure your enthusiasm shines through in your responses. A positive attitude can set you apart, so don’t hold back on showing your excitement for the role!
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to spot and resolve issues quickly. Practising these examples will help you articulate your thought process and demonstrate your ability to maintain high standards in a busy setting.