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- Tasks: Lead and inspire your team to deliver unforgettable customer experiences.
- Company: Join Hollywood Bowl Group, a leader in affordable family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access ongoing training and development.
- Other info: Flexible shifts and a supportive team environment await you.
- Why this job: Fast-track your career with our Assistant Manager in Training programme.
- Qualifications: Supervisory experience and excellent customer service skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), and take advantage of the following benefits:
- The opportunity to earn an extra 50p per hour, paid each month
- Access to our in-house management training programmes
- Optional pension plan
- Additional holiday days, up to five days based on length of service
- Ongoing training and development, with the chance to fast-track your career
- Free game vouchers each month
- 30% discount on food and drink for you and up to five friends
- 50% discount on food when you are on shift
- Access to the Team Member Support Programme, including counselling, life coaching, CBT and Mental Health First Aider support
- Financial long-service awards
- A £15 donation to our charity partner when you complete your induction
- Enhanced maternity, paternity, adoption and shared parental leave benefits
- Opportunity to join our healthcare cash plan
As an Assistant Manager in Training (Team Leader), you will lead and inspire the team on shift, ensuring customers have an unforgettable experience. You will start as a Team Leader, with a secured place in the next intake of our Assistant Manager programme, setting you up for future management roles. Your day-to-day duties will vary: welcoming customers, preparing your department, coaching the team, and delivering high-energy, engaging customer service.
Our centres are typically open seven days a week, from 9 am to midnight. The busiest times are evenings, weekends and public school holidays. Typical shift patterns (may vary by centre):
- Weekday AM: 09:00 – 17:00
- Weekday PM: 17:00 – 00:00
- Weekend AM: 09:00 – 18:00
- Weekend PM: 16:00 – 01:00
To be a successful Assistant Manager in Training (Team Leader):
- Experience supervising a team
- Excellent customer service and communication skills
- High energy and ability to work fast-paced
- Friendly, supportive and helpful team player
- Flexible with working hours and shift patterns
- Basic literacy and numeracy skills
Hollywood Bowl Group creates affordable family entertainment with bowling, golf and other games. We operate 74 centres in the UK and 15 in Canada, under the Hollywood Bowl, Putt & Play and Splitsville brands. We are expanding, opening around three new sites annually. We value diversity and inclusion, committing to equal opportunities and recognising the contributions of all employees.
Assistant Manager in Training in Cwmbran employer: Hollywood Bowl Group Careers
Contact Detail:
Hollywood Bowl Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Training in Cwmbran
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Manager role.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've led a team or handled a tough situation. Highlighting these moments will demonstrate that you're ready to inspire and motivate others as a Team Leader.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Assistant Manager in Training in Cwmbran
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about creating an engaging atmosphere, so show us how you can contribute to that vibe!
Tailor Your Application: Make sure to tailor your application to the Assistant Manager in Training role. Highlight any relevant experience you have in supervising teams or providing excellent customer service. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Hollywood Bowl Group Careers
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager in Training, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully supervised or motivated a group. Highlight your communication skills and how you can inspire others.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of times when you went above and beyond for a customer or resolved a difficult issue. Be ready to explain your thought process and the positive outcomes that resulted from your actions.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the training programmes, team dynamics, or growth opportunities within the company. It shows you're engaged and serious about the position.