At a Glance
- Tasks: Lead a dynamic team and create unforgettable experiences for our customers.
- Company: Join the fun at Hollywood Bowl Group, a leader in family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access ongoing training and development.
- Other info: Flexible shifts with opportunities for career growth and personal development.
- Why this job: Kickstart your management career in a vibrant, fast-paced environment.
- Qualifications: Supervisory experience and a passion for excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for personal development to become a future manager? Are you looking for a fun and fast-paced environment to work in, with great benefits? Could you help us create lasting memories for our customers by providing outstanding customer service? If so, then look no further!
The Why...
- The opportunity to earn an extra 50p per hour, paid to you every month
- Access to our in-house management training programmes
- Optional pension plan
- Additional days holiday with length of service up to five days
- Ongoing training and development, with the opportunity to fast track your career
- Free game vouchers every month
- 30% discount off food and drink for you and up to five friends
- 50% off food when you are working
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
- Opportunity to join our healthcare cash plan
- And excitingly, a place on our Assistant Manager in Training programme!
The What...
As an Assistant Manager in Training (Team Leader) you’ll lead and inspire the team on shift and be responsible for ensuring that our customers are having an unforgettable time in the centres. You will join us as a Team Leader, with a place secured on our next Assistant Manager in Training programme intake to set you up for success as a Manager of the future in our business.
No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
Opening Hours and Shift Patterns:
Our centres are typically open seven days a week, from 9am to midnight. Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday:
- Weekday AM shifts are typically 09.00 - 17.00
- Weekday PM shifts are typically 17.00 - 00.00
- Weekend AM shifts are typically 09.00 - 18.00
- Weekend PM shifts are typically 16.00 - 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
To be a successful Assistant Manager in Training (Team Leader), we’ll want to see:
- Experience of supervising a team
- Great customer service, with the ability to communicate at all levels
- High energy and the ability to work in a fast-paced environment
- A friendly, supportive and helpful team player
- Flexibility with working hours and shift patterns
- Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Assistant Manager in Training in Cheltenham employer: Hollywood Bowl Group Careers
Hollywood Bowl Group is an exceptional employer that prioritises personal development and career progression, offering a vibrant and fast-paced work environment. With comprehensive training programmes, generous benefits including free game vouchers, discounts, and mental health support, employees are empowered to thrive while creating unforgettable experiences for customers. Join us in a culture that values diversity and inclusion, where your contributions are recognised and celebrated.
Contact Details:
Hollywood Bowl Group Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Training in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating unforgettable experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your interview to showcase your passion for great service.
✨Tip Number 3
Show off your leadership potential! Even though you're applying for an Assistant Manager in Training position, highlight any experience you have in leading teams or projects. This will demonstrate that you're ready to step up and inspire others right from the start.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the training programme. This shows you're engaged and eager to learn more about how you can grow with Hollywood Bowl Group.
We think you need these skills to ace Assistant Manager in Training in Cheltenham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm and energy, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager in Training role. Highlight any relevant experience you have in supervising teams or providing excellent customer service, as this is key for us.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hollywood Bowl Group Careers
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their team.
✨Showcase Your Customer Service Skills
As an Assistant Manager in Training, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to communicate effectively and create memorable experiences, as this aligns perfectly with what they’re looking for.
✨Demonstrate Leadership Potential
Since this role involves leading a team, be ready to discuss your leadership style. Share specific instances where you’ve supervised or motivated a team, even if it was in a casual setting. Emphasise your high energy and enthusiasm, which are crucial for inspiring others in a fast-paced environment.
✨Be Flexible and Adaptable
The leisure industry can be unpredictable, so it’s important to convey your flexibility with working hours and shift patterns. Be prepared to discuss how you handle changes and adapt to new situations, as this will reassure them that you can thrive in their dynamic work environment.
