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- Tasks: Lead and inspire your team to deliver unforgettable customer experiences.
- Company: Join Hollywood Bowl Group, a leader in affordable family entertainment.
- Benefits: Earn extra pay, enjoy discounts, and access ongoing training and development.
- Other info: Flexible shifts and a supportive team environment await you.
- Why this job: Fast-track your career in management while having fun at work!
- Qualifications: Supervisory experience and excellent customer service skills required.
The predicted salary is between 24000 - 30000 £ per year.
Join Hollywood Bowl Group as an Assistant Manager in Training (Team Leader), and take advantage of the following benefits:
- The opportunity to earn an extra 50p per hour, paid each month
- Access to our in-house management training programmes
- Optional pension plan
- Additional holiday days, up to five days based on length of service
- Ongoing training and development, with the chance to fast-track your career
- Free game vouchers each month
- 30% discount on food and drink for you and up to five friends
- 50% discount on food when you are on shift
- Access to the Team Member Support Programme, including counselling, life coaching, CBT and Mental Health First Aider support
- Financial long-service awards
- A £15 donation to our charity partner when you complete your induction
- Enhanced maternity, paternity, adoption and shared parental leave benefits
- Opportunity to join our healthcare cash plan
As an Assistant Manager in Training (Team Leader), you will lead and inspire the team on shift, ensuring customers have an unforgettable experience. You will start as a Team Leader, with a secured place in the next intake of our Assistant Manager programme, setting you up for future management roles. Your day-to-day duties will vary: welcoming customers, preparing your department, coaching the team, and delivering high-energy, engaging customer service.
Our centres are typically open seven days a week, from 9 am to midnight. The busiest times are evenings, weekends and public school holidays. Typical shift patterns (may vary by centre):
- Weekday AM: 09:00 – 17:00
- Weekday PM: 17:00 – 00:00
- Weekend AM: 09:00 – 18:00
- Weekend PM: 16:00 – 01:00
To be a successful Assistant Manager in Training (Team Leader):
- Experience supervising a team
- Excellent customer service and communication skills
- High energy and ability to work fast-paced
- Friendly, supportive and helpful team player
- Flexible with working hours and shift patterns
- Basic literacy and numeracy skills
Hollywood Bowl Group creates affordable family entertainment with bowling, golf and other games. We operate 74 centres in the UK and 15 in Canada, under the Hollywood Bowl, Putt.
Assistant Manager in Training employer: Hollywood Bowl Group Careers
Contact Detail:
Hollywood Bowl Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Training
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hollywood Bowl Group's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As an Assistant Manager in Training, you'll need to lead by example. Think of scenarios where you can demonstrate your ability to handle customer queries and inspire your team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the application process, plus it shows your enthusiasm for joining the Hollywood Bowl family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Assistant Manager in Training
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and enthusiasm into your words. Remember, we’re looking for someone who can inspire and lead a team!
Tailor Your Application: Make sure to tailor your application to the Assistant Manager in Training role. Highlight any relevant experience you have in supervising teams or providing excellent customer service. We love seeing how your background aligns with what we do at Hollywood Bowl Group!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join the Hollywood Bowl family. We can’t wait to hear from you!
How to prepare for a job interview at Hollywood Bowl Group Careers
✨Know the Company
Before your interview, take some time to research Hollywood Bowl Group. Understand their values, mission, and what makes them unique in the entertainment industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager in Training, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully supervised or motivated a group. Highlight your ability to inspire others and create a positive atmosphere, as this is key for the role.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of this position. Be ready to discuss how you've handled challenging customer situations in the past. Use specific examples that showcase your communication skills and your commitment to providing an unforgettable experience for customers.
✨Be Energetic and Engaging
The role requires high energy and a fast-paced approach. During the interview, let your personality shine through! Show enthusiasm for the position and the company, and don’t hesitate to express your passion for creating fun and memorable experiences for guests.