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For Companies At a Glance
- Tasks: Log service calls, schedule tasks, and maintain customer relationships.
- Company: Join a dynamic team at a leading service provider in Birmingham.
- Benefits: Enjoy 28 days holiday, sick pay, and a pension plan.
- Why this job: Be part of a fast-paced environment where your organisational skills shine.
- Qualifications: Experience with Joblogic and strong admin skills are essential.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Please note: experience with Joblogic is essential for this role.
Location: Hams Hall, Birmingham
Hours: Monday–Friday, 8:30am–4:30pm (½ hour lunch)
Type: Permanent, Full-Time, Office-Based
28 days holiday (including bank holidays)
Option to buy up to 5 extra days holiday per year
Company sick pay
Save As You Earn Scheme
Enhanced Maternity and Paternity Pay
Pension Plan
Key Responsibilities
- Log new service calls and liaise with customers.
- Plan and schedule daily tasks for your allocated service technicians to meet customer requirements.
- Maintain and update the database.
- Provide timely updates to customers regarding ongoing orders.
- Collaborate with internal departments to ensure efficient operations.
- Perform general administrative duties to support the Service department.
What We’re Looking For
- Experience with Joblogic is essential.
- Proven experience in a varied scheduling / service admin role within a busy environment.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Professional and friendly telephone manner with the ability to build strong customer relationships.
- Excellent communication and teamwork skills.
- Ability to thrive under pressure, meet deadlines, and adapt to a fast-paced environment.
- Highly organised with exceptional prioritisation skills.
Service Coordinator employer: Hollyfield Personnel
Contact Detail:
Hollyfield Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about roles that require Joblogic experience. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to service coordination. Think about how you can showcase your scheduling skills and customer relationship management. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values and how they operate can help you tailor your responses during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Show Off Your Joblogic Skills: Since experience with Joblogic is a must-have for this role, make sure to highlight your familiarity with the software in your application. We want to see how you've used it in past roles and how it can benefit us at StudySmarter.
Tailor Your Application: Don’t just send a generic CV and cover letter! Take the time to tailor your application to the Service Coordinator role. We love seeing candidates who understand our needs and can demonstrate how their skills match what we're looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your experience stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining the StudySmarter team!
How to prepare for a job interview at Hollyfield Personnel
✨Know Your Joblogic Inside Out
Since experience with Joblogic is essential for this role, make sure you brush up on its features and functionalities. Be ready to discuss how you've used it in previous roles and how it can benefit the service coordination process.
✨Showcase Your Scheduling Skills
Prepare examples of how you've successfully managed scheduling in a busy environment. Highlight your ability to prioritise tasks and adapt to changing circumstances, as this will demonstrate your organisational skills.
✨Communicate Like a Pro
Practice your communication skills, especially over the phone. Since a professional and friendly telephone manner is crucial, consider doing mock calls with a friend to refine your approach and ensure you can build rapport quickly.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific instances where you've worked with others to achieve a common goal, and be prepared to explain your role in those situations.
