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- Tasks: Process customer orders and manage relationships with clients while providing top-notch service.
- Company: Join a well-established and growing business in Aldridge, Walsall.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Enjoy a friendly office culture with a 4pm finish on Fridays!
- Why this job: Kickstart your career in sales with opportunities for growth and development.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 28000 - 30000 £ per year.
Salary: £28,000 – £30,000 per annum
Location: Aldridge, Walsall (Office Based)
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday, 8:00am – 5:00pm (with a 4pm finish on a Friday)
Our client is a well-established and growing business based in Aldridge, Walsall. They are looking to recruit a motivated and enthusiastic individual who is keen to learn, develop, and grow with the business long-term.
Key Responsibilities- Process and manage customer orders, samples, returns, invoices, credits, and payments accurately using internal systems
- Handle inbound and outbound telephone calls with a confident, professional manner, providing excellent customer service
- Manage internal sales activity, including processing orders, handling enquiries, and supporting account growth
- Maintain and develop relationships with small and existing customer accounts, including re-engaging dormant customers
- Check credit status and manage credit hold accounts prior to order processing
- Liaise closely with production and dispatch teams to ensure smooth order fulfilment and timely deliveries
- Organise shipping documentation, sales folders etc
- Maintain and cleanse CRM/database records to ensure accuracy and support business development opportunities
- Confident and professional telephone manner with strong communication skills
- Experience in outbound calling and customer engagement (desirable)
- Strong organisational skills with excellent attention to detail
- Comfortable using CRM systems and general IT applications
- Proactive, positive attitude with a strong work ethic
- Previous experience in customer service, sales support, or account management (desirable)
Sales Order Administrator in Aldridge employer: Hollyfield Personnel
Contact Detail:
Hollyfield Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Administrator in Aldridge
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our experiences clearly.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or growth opportunities shows that we’re keen to engage and grow within the company.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates and reinforce our enthusiasm for the role. Plus, it keeps us on their radar!
We think you need these skills to ace Sales Order Administrator in Aldridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Order Administrator role. Highlight any relevant experience in customer service or sales support, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your proactive attitude and strong work ethic make you a perfect fit for the team.
Show Off Your Communication Skills: Since this role involves handling calls and managing customer relationships, make sure to demonstrate your strong communication skills in your application. Use clear and professional language throughout your CV and cover letter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Hollyfield Personnel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sales Order Administrator. Familiarise yourself with processing orders, managing customer accounts, and using CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves handling inbound and outbound calls, practice articulating your thoughts clearly. You might want to prepare examples of how you've provided excellent customer service in the past. This will demonstrate your professional telephone manner and strong communication skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and keep track of multiple tasks. You could share specific strategies or tools you use to stay organised, especially when dealing with customer orders and enquiries. This will highlight your attention to detail and proactive attitude.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within the business. This shows that you're not just interested in the job, but also in how you can contribute to their success long-term.