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- Tasks: Join our team as a Kitchen Assistant, supporting food service and hygiene standards.
- Company: Hollybush Nurseries Ltd is a family-owned garden centre, thriving since 1982.
- Benefits: Flexible hours, part-time options, and a vibrant work environment await you.
- Why this job: Be part of a passionate team, serving delicious food in a lively restaurant setting.
- Qualifications: Good communication skills and a positive attitude are essential; food hygiene knowledge is a plus.
- Other info: Opportunities for training and growth within a supportive team.
The predicted salary is between 20000 - 28000 £ per year.
Our Company:
Hollybush Nurseries Ltd, now one of the largest garden centres in the UK, was established in 1982 as an independent garden centre, family owned and run, which it remains to this day. Several changes have been evident over the years not just structurally, but our continual aim to improve our service, quality, range and competitiveness in the marketplace are always at the forefront of our plans.
Department: Restaurant
Reports to: Restaurant Manager
Hours of work & contract: Full and Part Time contracts up to 40 hours per week, to include weekends, and Bank Holiday working.
Job Summary: Support the day-to-day operation of the Restaurant by delivering exceptional standards of Food Service, Customer Service and Hygiene standards. Offer excellent presentation of food, to meet Hollybush Garden Centre’s high standards.
Essential Skills, Experience and Qualifications
- Good oral communication skills. Ability to communicate with both customers and colleagues at all levels of seniority and liaise effectively with other internal departments
- Good interpersonal and customer facing skills, able to empathise, maintain professionalism, display patience and politeness within a sometimes-pressurised environment
- A conscientious, flexible and ‘can do’ working style. Confidence to deal with difficult situations and to know when appropriate to seek guidance from line manager
- Proven drive and enthusiasm for retail sales with a desire to update product knowledge and skill set where required
- Good security awareness and understanding of the vulnerability of stock within a kitchen environment
- Good attention to detail and ability to recognize the benefits of effective merchandising
- Good team working skills and ability to work with minimal supervision
Desirable Skills, Experience and Qualifications:
- Level 2 food hygiene.
- Allergen awareness.
- A working knowledge of a Restaurant kitchen in a quick service environment.
- Previous experience of working within a team environment.
- Experience of working in a customer facing environment.
Main Duties & responsibilities:
- To willingly undertake any training as may be required in connection with working at Hollybush Garden Centre.
- Properly clearing and sanitising all food preparation areas to establish excellent standards of hygiene.
- Washing and storing all cooking appliances, instruments, utensils, cutting boards and dishes
- Assist the cook with preparation and cooking of food.
- Assisting with unloading deliveries, correctly storing all food supplies and recording delivery temperatures.
- Stock rotation
- Follow HACCP food and hygiene standards.
- Temperature checks and recording.
- Probe calibrations
- Keep the kitchen area well stocked.
- Have good knowledge of COSHH regulations
- Have excellent processes of completing paper and due diligence.
- To work together as a team under the direction and guidance of the Restaurant management team.
- To have a full working knowledge of the Restaurant menu range of food and drink and associated allergens.
- To be able and willing to work in all areas of the Restaurant, including Front of House, Counter, and Kitchen.
- To maintain exceptional levels of personal and operational hygiene and to notify any concerns to the Restaurant management team.
- To prepare Hot and Cold food to the restaurant standards.
- To serve all Hot and Cold food to the restaurant
- standards.
- To report any operational concerns to the Restaurant Management team.
- To report any Health & Safety issues to the Restaurant Management team.
- To notify the Restaurant Management team of any negative customer feedback in real time.
- To respond in a positive manner to any reasonable request from the customer.
- To always work safely.
Personal:
- High level of inter-personal skills
- Enjoyment of team-working
- Flexible ‘work ethic’
- Highly self-motivated
- High standard of personal presentation
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Restaurant - Kitchen Assistant employer: Hollybush Garden Centre
Contact Detail:
Hollybush Garden Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant - Kitchen Assistant
✨Tip Number 1
Familiarise yourself with the menu and any allergens associated with the dishes. This knowledge will not only help you during the interview but also demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Showcase your teamwork skills by discussing any previous experiences where you successfully collaborated with others in a fast-paced environment. Highlighting your ability to work well under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you maintain hygiene standards in a kitchen setting. Being able to articulate your understanding of food safety practices, such as HACCP and COSHH regulations, will demonstrate your readiness for the role.
✨Tip Number 4
Be ready to share examples of how you've handled difficult situations or customer complaints in the past. This will show your potential employer that you can remain professional and calm, even in challenging circumstances.
We think you need these skills to ace Restaurant - Kitchen Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Kitchen Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in kitchen environments or customer service roles. Mention specific tasks you have performed that relate to food preparation, hygiene standards, and teamwork.
Showcase Your Skills: Make sure to include your communication skills, attention to detail, and ability to work under pressure. Provide examples of how you've demonstrated these skills in past roles, especially in a restaurant or retail setting.
Personal Presentation: Since personal presentation is important in the restaurant industry, ensure your application reflects professionalism. Use a clean, clear format for your CV and cover letter, and proofread for any errors before submitting.
How to prepare for a job interview at Hollybush Garden Centre
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for working in a kitchen environment and your commitment to providing excellent customer service. Share any relevant experiences that highlight your love for food and how you enjoy serving others.
✨Demonstrate Teamwork Skills
Since the role requires working closely with others, be prepared to discuss your previous experiences in team settings. Highlight how you contribute positively to a team and how you handle conflicts or challenges within a group.
✨Know the Basics of Food Hygiene
Familiarise yourself with basic food hygiene practices and regulations, such as HACCP and COSHH. Being able to discuss these topics will show that you take food safety seriously and understand the importance of maintaining high hygiene standards.
✨Prepare for Customer Interaction Scenarios
Think about potential customer service scenarios you might face in the restaurant. Be ready to explain how you would handle difficult situations or negative feedback, demonstrating your patience and professionalism under pressure.