Transaction Manager in Yeovil

Foray Motor Group is the South West's award-winning Ford-only dealer group, with dealerships and service centres in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater, Dorchester and Southampton. The 9 location group, with an annual turnover in excess of £150m, employs circa 400 people, in a wide variety of job roles, and has excellent opportunities for highly motivated, dedicated and talented people. Whether you're a salesperson, a vehicle technician or in customer service, we would like to hear from you. At Foray we place great emphasis on developing our staff to equip you with the right skills and tools to succeed at everything you do.

Hours: 08:45 a.m. - 06:00 p.m., Monday - Friday (one day off in the week)

Benefits: Company Car | Perkbox (including discount shopping from a range of retailers) | 24/7 wellbeing support | 24/7 1-2-1 Counselling support | Cycle to Work Scheme | 30 days holiday (including Bank Holidays), rising to 34 days with length of service | Long Service Awards | Workplace Discount for your own vehicle and immediate family.

We are looking for an enthusiastic and hard-working Transaction Manager to join our Yeovil Ford dealership. Proven experience in the vehicle sales environment is essential along with excellent customer communication skills.

What You'll Do:

• Work closely with the sales team to ensure seamless customer experiences
• Provide help and guidance to the Sales Executives to ensure sales targets are achieved
• Be responsible for ensuring all team members are trained and reviewed in line with Foray Motor Group process
• You will build and maintain the sales and customer experience team by fulfilling all aspects of the day-to-day management of the team, this will include 1:1's and supporting management
• Support with producing and presenting suitable customer offers and propositions tailored to their requirements
• You will need to work with the sales team to make sure the showroom and forecourt are always retail ready
• Manage and review the teams ongoing activity to ensure all customer enquiries are followed up to the complete satisfaction of the customer.

Requirements:

• An understanding and passion for great customer service
• Competent people manager with the ability to lead by example and inspire the team to deliver a class leading performance
• Ability to provide a first-class customer service with energy and enthusiasm
• Has a genuine desire to help people and the team
• Has a passion for the product - responsible for keeping up to date with the latest Ford product
• Attention to detail
• Excellent listening and communication skills

So, if this sounds like you, and you take pride in your work's high standard, we want to hear from you!

Foray Motor Group is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.

Please consider the following when making your application:

• We occasionally close vacancies early in the event we receive sufficient volume of applications. Therefore, we recommend you apply early
• We are not able to offer sponsorship for people living outside the UK
• If you need any support throughout the application or interview process, please make a member of our team or the Hiring Manager aware
• We advertise our vacancies to attract candidates. If we require agency assistance we will contact agencies directly. Any speculative CVs we receive will not be accepted as an introduction.