Open GI in Worcester is seeking a Head of Customer Value to lead the end-to-end customer experience, combining proactive success, reactive service, and continuous improvement. You will drive retention, adoption and growth by directing a team of Customer Success and Service Delivery Managers, shaping a data-driven strategy and executive relationships.
The role requires extensive leadership experience in B2B SaaS, strong customer metrics knowledge, and collaboration across product, sales and
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Head of Customer Value & Growth (Hybrid) in Worcester employer: Hollybank Trustees Ltd
At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.
