At a Glance
- Tasks: Lead software implementation projects and manage internal initiatives with a focus on delivery.
- Company: Join TRL Software, a leader in transport innovation with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days leave, matched pension, and healthcare cash back.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact on transport operations while working with a supportive team.
- Qualifications: Experience in software project management and excellent communication skills required.
The predicted salary is between 70000 - 85000 £ per year.
Location: Hybrid / Wokingham, UK
Job Type: Permanent / Full-time
Sector and Subsector: Business Operations | Project Management
Salary: Negotiable
TRL Software develops specialist transport software that helps organisations manage road networks, improve transport operations and make better infrastructure decisions. Our products are built on decades of transport expertise and are used by public‑sector and infrastructure organisations in the UK and internationally. We are part of TRL, a global leader in transport innovation with a long history of helping make transport safer, cleaner, more efficient and more accessible.
As we grow our software implementation and delivery capability, we need stronger project management capacity to deliver well, scale effectively, and maintain high standards. We offer a competitive salary and a comprehensive benefits package, including 25 days annual leave, matched pension, life assurance cover, group income protection, healthcare cash back scheme, and support for professional memberships and study.
About the Role
We are looking for a confident Project Manager to manage customer software product implementation projects and a portfolio of internal business projects. The role sits close to customers, product, software delivery and business leadership, and will have a direct impact on how we deliver important projects across the business. You will support, and be supported by, a well‑established and experienced team at all levels of the business. This role does not include line management responsibility, but it does require the ability to manage delivery teams through influence, clarity and persistence.
Key Responsibilities
- Plan and manage software product implementation projects for new customer contracts.
- Own project plans, timelines, budgets, milestones, risks, issues and dependencies.
- Coordinate activity across product, software, commercial, customer success, support and delivery teams.
- Act as a customer‑facing project lead during implementations, providing clear communication on progress, responsibilities, risks and next steps.
- Manage a portfolio of internal projects and initiatives, ensuring ownership, priorities and delivery status are clear.
- Track progress against time, cost and scope, and intervene when projects are drifting.
- Raise blockers early and drive action to remove them.
- Hold people accountable for actions and deadlines while maintaining constructive working relationships.
- Provide clear, practical reporting to internal stakeholders and leadership.
- Help improve project management discipline across the business without creating unnecessary bureaucracy.
Qualifications
- Demonstrable experience of software product implementation and project management capabilities.
- Educated to degree‑level or equivalent.
- Relevant project management qualification or certification, such as APM or equivalent.
- Experience managing software product implementation and delivery projects.
- Experience working with both internal teams and external customers.
- Excellent communication skills, including the ability to be clear, direct and commercially aware.
- Ability to manage multiple projects or workstreams at the same time.
- Scrum Master or Engineering Management experience around software products management.
- Experience in a B2B SaaS software environment.
- Experience working with offshore engineering or delivery teams.
- Experience working with public‑sector customers or contracts.
- Experience in implementation consulting or customer delivery.
- Familiarity with Agile ways of working.
What We Need From You
We need a proactive, adaptable, and delivery‑focused individual. You should be able to work at pace, bring structure to complex work, and keep people focused on the outcome. You will need to strike the right balance between process and flexibility. We want good project management discipline but not process for its own sake. The right person will be biased toward results, outcomes and practical delivery. You should be comfortable challenging people when needed, pushing for decisions, escalating risks, chasing actions or having difficult conversations while maintaining positive relationships. Understanding how to work with customers—professional, clear, calm under pressure, and commercially aware—is essential.
What Success Looks Like
Customer implementations will be well planned, well communicated and delivered professionally. Internal projects will have clear ownership, realistic plans and visible progress. Risks and blockers will be raised early rather than left to drift. Stakeholders will know where things stand, what needs attention and what decisions are required.
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