At a Glance
- Tasks: Diagnose and repair domestic appliances in customers' homes across South East London.
- Company: Join Pacifica, the UK's largest provider of domestic appliance repair services.
- Benefits: Earn up to £50,000 with competitive salary, bonuses, and generous holiday.
- Other info: Enjoy ongoing training, modern tools, and a supportive work culture.
- Why this job: Make a real difference by keeping households running sustainably.
- Qualifications: 2 years' experience in white goods repair and a full UK driving licence required.
The predicted salary is between 34000 - 43000 £ per year.
Overview
White Goods Engineer – Field Based – South East London and Croydon
Location: South East London and Croydon - We're looking for candidates in any of the following postcode areas: SE or CR
Job Type: Full-Time, Permanent
Salary: £34,000 – £43,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers’ homes. Covering South East London and Croydon and surrounding areas, you’ll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.
What You’ll Do
- Diagnose and repair at least four of the core domestic appliance types in customers’ homes
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica’s high standards in professionalism, reliability and safety
What You’ll Need
- Minimum 2 years’ experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You’ll Get
- Competitive basic salary: £34,000 – £43,000 (based on experience & skill set)
- Salary above inclusive of £7,000 per annum London Weighting for candidates living within the inner M25 area
- Uncapped performance bonus – OTE up to £50,000+
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days’ holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by-box near your home
- Monday to Friday working hours (approx. 9am–5pm) with pre-planned routes
- Market-leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose
To keep households running while protecting the environment.
Our Vision
To care for our customers’ appliances for a more sustainable world.
White Goods Engineer - South East London [PAS180] employer: Hollybank Trustees Ltd
Pacifica is an exceptional employer for White Goods Engineers, offering a competitive salary package with uncapped bonuses and extensive benefits, including ongoing training and development opportunities. Our supportive work culture prioritises quality and care, ensuring that you can thrive in your role while making a meaningful impact in the community of South East London and Croydon. With a focus on employee well-being and a commitment to sustainability, Pacifica provides a rewarding environment for those looking to advance their careers in appliance repair.
StudySmarter Expert Advice🤫
We think this is how you could land White Goods Engineer - South East London [PAS180]
✨Tip Number 1
Network like a pro! Reach out to your connections in the white goods repair sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with specific appliances, make sure to highlight that in conversations. Bring up any unique repairs you've done to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies like Pacifica and express your interest. A friendly email can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest technologies and repair techniques in the industry. This shows employers you’re committed and ready to tackle any challenge that comes your way.
We think you need these skills to ace White Goods Engineer - South East London [PAS180]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the White Goods Engineer role. Highlight your experience with domestic appliances and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with white goods and how you can contribute to our team at Pacifica. Keep it friendly and professional, just like us!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've diagnosed and repaired appliances in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss your experience with washing machines, dishwashers, and other white goods. Highlight specific repairs you've done and any challenges you've overcome.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to walk through a fault diagnosis scenario. Think about how you would approach diagnosing an issue with a fridge or oven. This will demonstrate your technical skills and your ability to think on your feet.
✨Familiarise Yourself with the Company
Research Pacifica and understand their values and mission. Knowing that they focus on quality and care will help you align your answers with their culture. You might even want to mention how you can contribute to their goal of sustainability in appliance repair.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
