At a Glance
- Tasks: Diagnose and repair domestic appliances while providing excellent customer service.
- Company: Pacifica, the UK's largest independent appliance repair company.
- Benefits: Earn up to £50,000+ with uncapped bonuses and a fully equipped company van.
- Other info: Enjoy ongoing training, career progression, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in households across the UK.
- Qualifications: Two years of appliance repair experience and strong customer service skills.
The predicted salary is between 27000 - 36000 £ per year.
- White Goods Engineer – Birmingham
- Birmingham B1, UK
Salary: £27,000–£36,000 basic (depending on skill set and experience) plus an uncapped performance bonus with OTE of £50,000+.
Sign-On Bonus: £1,500.
- Job Type: Full-Time, Permanent
- Overview
Pacifica is the UK's largest independent outsourced domestic appliance repair company, completing over 350,000 repairs every year.
As we continue to grow, we're looking for skilled Domestic Appliance Engineers to join our team.
With uncapped bonus opportunities, a fully equipped company van, daily parts delivered close to home and ongoing manufacturer training, you'll have everything you need to build a successful long-term career.
Why Join Pacifica?
- Up to £50,000+ OTE with uncapped performance bonus.
- 40-hour working week, Monday to Friday.
- Fully equipped company van and fuel card.
- Optional private use of your company van.
- Daily parts delivered to a secure by-box near your home.
- Manufacturer-led technical training and continuous development.
- Genuine long-term career progression.
The Role
As part of our engineering team, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering an excellent customer experience on every visit.
You’ll repair four or more of the following appliance types
- Washing Machines
- Tumble Dryers
- Dishwashers
- Electric Cooking appliances
Using our industry-leading technology, you’ll manage appointments, order parts and complete repairs efficiently while representing Pacifica professionally.
What We're Looking For
We’re looking for an experienced Appliance Engineer who has
- A minimum of two years’ field-based domestic appliance repair experience.
- Strong fault-finding and repair skills across four or more core appliance types.
- Excellent customer service and communication skills.
- A full UK manual driving licence with no more than six penalty points.
- A positive, professional attitude and pride in delivering high-quality workmanship.
- Competitive basic salary of £27,000–£36,000, depending on skill set and experience.
- Uncapped performance bonus with OTE up to £50,000+.
- Fully equipped company van.
- Optional private use of your company van.
- Company tablet, tools, PPE and branded uniform.
- Daily parts delivered to a secure by-box near your home.
- Manufacturer-led technical training and City & Guilds Assured development.
- 40-hour working week, Monday to Friday, with pre-planned routes.
- Up to 33 days' holiday, including bank holidays.
- Company pension.
- Death in Service benefit (3x annual salary).
- Free Multi-Appliance Protection for your own home appliances.
- Monthly cash prize draws.
- Health and wellbeing benefits.
- Market-leading job management software.
- Why Our Engineers Stay
We work with some of the world's leading appliance manufacturers, including Electrolux, AEG, Zanussi, LG, Hisense, Vestel and Lamona.
From manufacturer training and the latest technology to dedicated regional support and daily parts delivery, we provide everything you need to succeed and continue developing your career.
Our Purpose
Keeping households running while protecting the environment.
Our Vision
Caring for our customers' appliances for a more sustainable world.
Apply Today
If you’re ready for your next challenge, we’d love to hear from you.
Whether your current job title is White Goods Engineer, Domestic Appliance Engineer, Appliance Service Engineer or Appliance Engineer, if you have the skills and experience we’re looking for, apply today and take the next step in your career with Pacifica.
Not in the right area for this vacancy?
You can register your interest, and we’ll be in touch when a role becomes available near you:
- business. pacifica. co. uk/careers
- #J-18808-Ljbffr
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