Location: On site / Nuneaton CV10 7RJ, UK
job type: Permanent / Full-time
Sector and subsector: Office Support | Customer Service
Annual Salary range: from £ 23,000.00 to £ 27,000.00
We are looking for a self-motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton. The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we’d love to hear from you!
ABOUT US
GRS is the country's number one trader of primary, recycled and secondary aggregates in the construction industry. We are unique in that we're able to source and supply materials nationwide, making use of road, rail, river and marine to get materials to wherever they're needed. We are proud to be a leader in low-carbon secondary aggregates sustainably produced and sustainably delivered!
At GRS, we do things differently.
We’re a pioneering team, shaping the future of sustainable growth in the construction materials supply chain. We bring solutions that others can’t see. Working here means being trusted to take action, being given the freedom to make decisions and being supported by a dynamic, experienced team, which values relationships and integrity. We do things the right way - even when it’s tough and we invest in people who strive to create real opportunities. You’ll be joining a team that values honesty, bold ideas, and making a difference together.
JOB PURPOSE
To be responsible for the day-to-day organization of the acceptance and subsequent distribution of materials, by the acceptance of orders on a day-to-day basis and to ensure that the customers’ needs are fulfilled.
MAIN DUTIES AND RESPONSIBILITIES
- Establishing the customers’ needs.
- Establishing the timing of delivery.
- Establishing the flexibility of delivery from the customer.
- Establish the program of that customer by day, week or indeed month. Laying off orders by sources and by hauliers.
- Liaison with both customers and sources as to the programmed deliveries being affected during the day and adjusting the DOC if necessary.
- Regular contact with the customer during the day in order to advise of potential problems or delays.
- Problem resolving, both with regard to haulage and source of material on a day to day basis.
- The maintenance of a site contract name and telephone number.
- Follow up contact with site to secure next day’s requirement.
- Establishing a preferential haulage list based on their individual performance.
- Liaising with management on source/haulage/site problems.
- To identify opportunities to increase profitability and efficiency and report these to your line manager/sales person.
- Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable and legally compliant work place.
BENEFITS
- 23 days holiday + 8 statutory days with a Christmas shut down
- Supportive and fun team environment
- Statutory pension contribution
- GRS Academy & Personal development – development is in your hands
- EAP with a 24-hour 7 day a week GP service
REQUIREMENTS
Are you able to work full-time, office-based in Nuneaton, Monday to Friday, 8am-5pm?
Do you have good Geographical Knowledge?
Do you have experience in Transport Administration?
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