At a Glance
- Tasks: Lead a team to deliver top-notch services for a major telecom client.
- Company: Join TXO Group, a leader in service delivery and innovation.
- Benefits: Enjoy competitive pay, flexible working options, and career development opportunities.
- Other info: Collaborative environment with opportunities for growth and impact.
- Why this job: Make a real difference in telecom service quality and client satisfaction.
- Qualifications: Experience in outsourcing, IT, or consulting with P&L knowledge.
The predicted salary is between 50000 - 65000 £ per year.
TXO Group is seeking a Senior Service Delivery Manager to ensure high-quality services for a tier-one telecommunications client and internal stakeholders.
You will lead a service delivery team, review customer needs, and drive improvements, while maintaining strong client relationships and cross-functional collaboration.
You will own service performance, manage incidents, and contribute to bid activities. A background in outsourcing/IT/consulting with P&L awareness is important for this role.
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We think you need these skills to ace Strategic Service Delivery Lead – Telecom
Service Delivery Management
Client Relationship Management
Cross-Functional Collaboration
Incident Management
Performance Management
Bid Management
Outsourcing Knowledge
