At a Glance
- Tasks: Assist customers, manage stock, and create a welcoming atmosphere in our farm shop.
- Company: Join Fodder, an award-winning farm shop and café supporting local Yorkshire producers.
- Benefits: Enjoy discounts, free parking, and access to health support and social events.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Be part of a team that values integrity, respect, and fun while serving the community.
- Qualifications: Passion for customer service and a positive attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
Location: On site / Harrogate HG2 8NZ, UK
Job type: Permanent / Part-time
Sector and subsector: Retail | Food
Salary: Competitive salary
Fodder is an award-winning farm shop and café established over twelve years ago. Fodder has a loyal customer base and is well known for quality produce and customer service. The only farm shop and café in the UK where all profits go towards funding the work of a registered charity; the Yorkshire Agricultural Society. Passionate about Yorkshire, its farmers and local producers; Fodder supports and sells only the very best. Our shelves are stocked with food and drink from over 430 farmers and producers, with 85% of what is sold and served coming from Yorkshire.
Hours of work: 32 hours per week over four days Monday to Sunday, must include 1 day in the weekend. 8 hours per day but we can be flexible on hours per day.
If you’re passionate about exceptional customer service, and showcasing the very best of Yorkshire produce, this could be the perfect role for you.
Job Purpose: To have a positive attitude and the tenacity to get the job done – from taking deliveries, to merchandising the shelves, helping customers, to using the till and a commitment to work hard and have fun. This role is shop based and will lead to supporting the deli too.
What we can offer you:
- 20% discount in our onsite award-winning Farm shop Fodder
- 50% discount at Harrogate Sports and Fitness centre
- Free Parking
- Closed Easter Sunday, Christmas Day, Boxing Day and New Years Day
- 2 x staff social events
- Access to an Employee Assistance Programme and a GP helpline
- Non-Contributory life assurance of 4x annual salary
- Complimentary Great Yorkshire Show tickets after qualifying period
You’ll be an ambassador for Yorkshire Agricultural Society values:
- Professional – we act with integrity, we are reliable, consistent, and honest. We deliver on our promises; we are accountable.
- Respectful – we are kind, courteous and considerate; we are mindful of others. We are happy, friendly and create a productive, fun, working environment.
- Open-minded – we are receptive to new ideas and innovative ways of working together. We listen to and respect the opinions and perspectives of others.
- United – we work together, as a united team. We communicate, collaborate, and share knowledge in pursuit of our common goals.
- Dedicated – we are focused, loyal and ready to help each other. We are committed to going the extra mile to deliver a first-class service to everyone we work with.
Shop Assistant employer: Hollybank Trustees Ltd
Fodder is an exceptional employer located in Harrogate, offering a vibrant work culture that prioritises integrity, respect, and teamwork. As a Top 100 Mid-sized Employer, we provide our Shop Assistants with competitive salaries, generous discounts, and unique benefits such as complimentary tickets to the Great Yorkshire Show and access to an Employee Assistance Programme. Join us in supporting local farmers and producers while enjoying a fulfilling career in a friendly and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant
✨Tip Number 1
Get to know Fodder and its values! Before you step into that interview, do a bit of homework on the company. Understand their commitment to local produce and customer service. This will help you connect with the team and show you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for Yorkshire! Fodder loves supporting local farmers and producers, so if you have any personal connections or favourite local products, mention them. It’ll demonstrate your enthusiasm for the region and align with their values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to engage with us directly. Let’s get you that job!
We think you need these skills to ace Shop Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for exceptional customer service and Yorkshire produce shine through. We want to see that you genuinely care about what we do at Fodder!
Tailor Your CV:Make sure your CV highlights relevant experience in retail or food service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Yourself:We’re looking for a positive attitude and a fun spirit! Don’t be afraid to let your personality come through in your application. We want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Before heading into the interview, make sure you know all about Fodder and its commitment to local produce. Familiarise yourself with their values and mission, as this will show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As a Shop Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your dedication to providing a first-class service.
✨Be Ready to Discuss Teamwork
Fodder values a united team, so be prepared to talk about how you work well with others. Think of specific instances where you've collaborated effectively or helped a colleague out, as this aligns with their open-minded and dedicated culture.
✨Bring a Positive Attitude
A positive attitude can go a long way in retail. During the interview, let your enthusiasm shine through! Share why you're passionate about working in a farm shop and how you can contribute to creating a fun and productive environment.
